Salesforce Consultant
Tamworth, Staffordshire, West Midlands, United Kingdom
INSTARMAC GROUP
Salesforce Consultant CRM Rollout & Custom Development Tamworth Staffordshire 6 months contract starting immediately We are seeking an experienced Salesforce Consultant to support the rollout of Salesforce as our new CRM platform. The role will focus on ensuring a smooth go-live, delivering training and user support for all stakeholders, and contributing to the custom development … of advanced functionality to meet business needs. In addition, the consultant will support the onboarding and integration of a new telephone system, including functionality for card payment processing, ensuring seamless connectivity and user experience across platforms. This is a hands-on position that combines technical expertise, stakeholder engagement, and training delivery to ensure Salesforce is successfully embedded across … handling and resolution and development of basic service dashboards to monitor case volume, response times, and resolution rates. Support the onboarding and configuration of the new telephone system within Salesforce including the integration of card payment processing workflows linked to customer and opportunity records. Participate in testing, validation, and troubleshooting of telephony and payment integrations. Deliver first-line functional More ❯
Employment Type: Contract
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