Service Delivery Manager
Aberdeenshire, United Kingdom
Strategic Resources European Recruitment Consultants Ltd
JOB DESCRIPTION Job Title:Service Delivery Manager Department:IT, Data & Digital Onshore/Offshore:Onshore Location:Aberdeen Reports to:IT, Data & Digital Manager Temporary Contract - PAYE tax status 12-month contract Start date ASAP Role Purpose The Service Delivery Manager is responsible for ensuring the reliable, efficient, and secure delivery of IT … services that support critical business operations. They act as the bridge between IT and business units, managing vendor relationships, service performance, and compliance with industry standards, while driving continuous improvement and alignment with strategic objectives in a highly regulated and safety-critical environment They will: Manage delivery from the key vendor companies that provide IT support ensuring contractual … obligations are met and services are aligned with business needs and compliance standards. Oversee the delivery and performance of IT services ensuring systems are consistently available and meet SLAs. Collaborate with business units to understand operational priorities and translate business requirements into service delivery plans that support strategic goals. Collaborate with the Cyber Security Manager to More ❯
Employment Type: Contract
Rate: GBP Annual
Posted: