1 to 25 of 57 Contract Service Design Jobs in the UK

Service Design & Transformation - 6-Month Contract - £500 to £550pd - Fully Remote We are seeking an experienced Service Designer to play a key role within a major transformation programme. This is an opportunity for a passionate user-centred design practitioner to shape and improve services that deliver … meaningful outcomes for users, stakeholders and the organisation. The successful candidate will lead multidisciplinary teams through discovery, service mapping, service blueprinting, prototyping and testing, helping define problems clearly before designing and validating solutions. This role is ideal for someone whose primary discipline is Service Design ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this ...

Contract Service Designer Hybrid working out Bristol HQ (Ad hoc travel per month) SC clearance is essential Up to £62 p/h Inside IR35 Short term contract (1-3 months) Are you an experienced security cleared Service Designer looking to lead the design of complex … services supporting critical missions? We are looking for a security cleared Service Designe r to join a growing UCD team, providing human-centred, evidence-based design leadership across multidisciplinary delivery teams. You will lead service design activity throughout the full DDaT lifecycle, from Discovery through ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models ...

Service Design Workstream Lead Rate: Up to c£600 (inside IR35/via umbrella) Location: London (Hybrid) 1/2x per week onsite Duration: 6 month initial contract Clearance: Active SC clearance is essential Sanderson are supporting a major transformation programme seeking an experienced Service Design Workstream Lead to take ownership of a critical workstream. This role requires a blend of deep Service Design expertise and strong leadership capability. You'll lead a team responsible for understanding current services and processes, designing future operating models and driving successful transformation delivery. Key Responsibilities Lead ...

Service Designer Bristol 6-month contract Paying up to Circa £65p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold a high level of UK Security Clearance Responsibilities : Lead service design activities across Discovery, Alpha, Beta … Live. Produce service maps, journeys, blueprints, and end-to-end service models. Work collaboratively across multi-disciplinary teams to align user needs, business goals and technology constraints. Provide professional advice on service design approaches, risks and opportunities. Coordinate service design work to time, quality ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations ...

Role Purpose The Principal Business Analyst/Head of Business Change provides leadership for business analysis and change across programmes, portfolios or major service transformations. The role shapes how value is defined, how change is designed and how benefits are sustained in operation, ensuring a clear line of sight … from strategic intent to service performance and continual improvement. How the Role Contributes Across Think/Plan/Do/Run Think: sets the analysis and change strategy, leading definition of outcomes, benefits frameworks, strategic priorities and value propositions Plan: oversees the use of user journeys, value streams, target ...

Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design … ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. ...

months. This role offers the flexibility of hybrid working, allowing you to balance your time between home and the office. Role: Business Analyst (Service Design) Duration: 6 Months (ext. options) Location: Warwick, Bristol, Birmingham or London (Hybrid 1 Day a Month) Rate: £550 pd (umbrella) Key Accountabilities … Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding and align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria ...

Title: Service Designer Rate: £62.50 per hour inside ir35 Location: Bristol/Hybrid (1 day per week onsite) Contract: 6-month rolling contract Active SC clearance required We're looking for an experienced Service Designer to join a high-profile Cyber & Security environment, leading end-to-end service design across Discovery, Alpha, Beta and Live. This is a fantastic opportunity for someone who enjoys tackling complex problems, bringing people together and turning user insight into services that genuinely work. Responsibilities: Lead end-to-end Service Design across the DDaT life cycle Create service ...

Senior Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities … understand user needs and redesign key IT service management processes using Human-Centred Design principles. You'll conduct user research, facilitate workshops and create service design artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve ...

Service Designer £420 per day | Inside IR35 | 12-Month Contract We are seeking an experienced Service Designer to join a major public sector digital transformation programme focused on the design and delivery of a high-profile mobile application . Working within a multidisciplinary agile team, you will … help design end-to-end services that meet user needs while aligning with GOV.UK Service Standards and Government Digital Service (GDS) best practice. Role Details Role: Service Designer Rate: £420 per day Contract Length: 12 months IR35 Status: Inside IR35 Sector: Public Sector Project: Mobile Application ...

Service Architect +Current DV Clearance is essential +On site in Hampshire months + +Outside IR35 + 650 - 750 a day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

Service Architect +Current DV Clearance is essential +On site in Basingstoke +18 months + +Outside IR35 +£700 - £750 per day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … outstanding experience design capability. This is a strategic leadership role that combines creative hands-on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service click apply for full job details ...

Contract Service Designer Location: Remote (UK) with occasional travel to Leeds/Manchester Contract: Initial 6 months (likely extension) IR35: Inside IR35 Day Rate: Competitive/Negotiable We are supporting a leading consultancy in the search for an experienced Service Designer to join a high-profile public sector … transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, helping to design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements. You'll work alongside User Researchers, Content Designers, Interaction Designers, Product Managers ...

Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting to the Head of User Experience, you'll lead critical … live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting ...

Cleared Service Designer | Central Government Hybrid | Bristol, London or Newcastle Up to £550 per day (Inside IR35) 6-Month Contract Active SC Clearance Required We're supporting a major Central Government programme and are seeking an experienced Service Designer to help shape and improve critical public-facing services. … Clearance (must be current and transferable) Strong experience working within Central Government Proven experience delivering services in line with GDS standards Expertise in service design methodologies and user-centred design Experience mapping complex services across multiple channels and touchpoints Strong stakeholder engagement and facilitation skills Key Responsibilities ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

Senior Service Designer Inside IR35: £450 - £485 p/d Hybrid: 1-2 a week into London 17th August Start: Long term programme We are looking for a senior Service Designer to help shape and validate AI-enabled concepts through intensive six-week design and testing cycles. … This is a hands-on role for someone comfortable working across user research, service and interaction design, facilitation and rapid testing. You will work within multidisciplinary teams to explore opportunities, develop lightweight concepts, test assumptions and reduce uncertainty before further investment. Key Responsibilities Plan and conduct rapid research ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...