1 to 25 of 38 Contract Service Design Jobs in the UK

Service Design Lead – Strategy, Design, Stakeholder, Users, Collaboration My leading client based in London is looking for an experienced Service Design Lead for an initial 3 month contract with the view to extend Please note this role is hybrid and will require 50% attendance … policy and regulatory function within the organisation Drive innovation Work with senior stakeholders across the organisation and wider society Make a visible impact As Service Design Lead you will shape, steer and deliver the service design approach, working across policy teams, project stakeholders and multidisciplinary specialists. ...

Senior Service Designer (GDS) - Contract Rate: £470 per day (Inside IR35) Location: London/Remote Start Date: 1 June 2026 Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within … government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal supervision, influence across multidisciplinary teams, and help embed good service design practice. You will work closely with service managers, product managers, programme directors, delivery teams ...

Banking client is seeking to recruit an IT Service Design & Introduction Lead (VP) on an initial 6-month contract based in London. It is hybrid and will require 2/3x days onsite per week. The Service Design and Introduction Lead role is to ensure that … project delivery and operational teams, ensuring services are production-ready, resilient, and aligned with internal and external standards. The role will also support the Service Management Lead in developing and embedding a formal Service Design and Introduction process across the organisation, helping to establish consistent practices, reduce ...

Service Design & Transition Lead - ECB Programme Contract: 12 Months Location: London - Hybrid (5 days in 10 in the office) Rate: Highly Competitive Status: Inside IR35 Working Pattern: Full-time We are currently recruiting for an experienced Service Design & Transition Lead to join a major transformation programme … bank in EMEA and meet the regulatory expectations of the European Central Bank (ECB). The successful candidate will lead the end-to-end service design and introduction lifecycle, ensuring all new or changed services are operationally ready, compliant, resilient, and aligned with both regulatory and internal standards. ...

Service Design & Transition Manager Location: Telford Hybrid (2 days onsite per month) Day Rate: Up to £490/day inside IR35 Clearance: Active SC Clearance required Sector: Public Sector Overview We are looking for a Service Design & Transition Manager to support end-to-end service design and transition activities across project delivery teams. This role is focused on ensuring new or changed services are operationally ready, fully tested, and successfully transitioned into live service. You will work closely with project, technical, and support teams to identify operational risks, develop support models, and ensure ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service ...

Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join the team. Working as part … Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy, you will play a key role in shaping the future content ecosystem and customer experience across client digital platforms. This role requires a highly strategic content thinker with strong experience across enterprise ...

Product Service Lead | 6 -Month Fixed-Term Contract Wembley Stadium | Hybrid Working (2 days per week onsite) The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping how IT services are designed, introduced, transitioned, supported … enjoys building structure, improving processes, and driving operational excellence within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong ...

Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within … central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services … business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities Lead the service design and transition activities ...

organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join a multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery … Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product and design teams. The Role You will work as part of a cross-functional UCD team alongside designers, product managers, and engineers to plan and deliver user research ...

Cleared Service Designer - £550 to £600 per day - SC Clearance Required. Our client is undertaking a major transformation across its Product and Service Domain, including the development of six strategic service lines. They are looking for an experienced SC-cleared Service Designer to support … week Discovery phase engagement. The successful candidate will help map complex end-to-end journeys, identify service improvements, and design seamless experiences across people, processes, systems, and data. This role will operate at a strategic level, contributing to enterprise-wide service transformation within a multidisciplinary delivery team. ...

Enterprise Architect/Service Design Specialist Contract: 12 months | IR35: Inside IR35 Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect/Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture … service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security ...

front-to-back architectural integrity of the platforms, ensuring seamless integration between Portfolio Management Systems (PMS) and accounting frameworks. Key Responsibilities: Systems Evolution: Design and oversee the implementation of front-to-back architecture covering PMS, IBOR (Investment Book of Record), and ABOR (Accounting Book of Record). Operational Lifecycle … Architect robust solutions for complex investment events, including Capital Calls, distributions, and multi-tier fund structures. Service Design: Lead and participate in Service Design workshops to translate business requirements into scalable, resilient technical blueprints. Output Leadership: Drive the creation of high-quality architectural artifacts (HLDs, LLDs ...

Senior Service Designer (Telco) Up to £500 per day outside IR35 Newbury - Hybrid working A global Telecommunications client is looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. … This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead the design of end-to-end services across digital and operational touchpoints Translate complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross ...

Service Designer - SC ClearedLocation: Remote Rate: £575 Inside IR35Duration: 6 months+Clearance: Active SC requiredWe're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services at scale.The RoleYou … joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex and evolving programme.What You'll Be Doing ...

Service Designer - SC Cleared Location: Remote Rate: £575 Inside IR35 Duration: 6 months+ Clearance: Active SC required We're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services … scale. The Role You'll be joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex ...

Service Designer/Transition Lead – SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer/Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model … aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working – 2/3 days/week remote (WFH) + ...

looking for a Service Architect to join on a 6 month contract (strong potential to extend). Role: Service Now structure, automation workflow, and implementation Service Design of product management and support workflows across several hundred products Service Design for a platform-based product ...

Senior Service Designer (GDS) - Contract Pay Rate: £450 per day (Inside Via Umbrella) Working arrangement: Fully Remote Duration: Contract until November (scope for extension) Urgent Requirement We are currently looking for an experienced Senior Service Designer to join a high-profile government programme delivering digital transformation at scale. … This is an exciting opportunity to work on complex, user-centred services within a fast-paced environment, applying GDS (Government Digital Service) standards and principles . Key Responsibilities Lead end-to-end service design across complex digital services Map and improve user journeys, ensuring services meet user ...

OUTSIDE IR35 CONTRACT ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Key Responsibilities: Lead end-to end service design within a telecommunications environment, focusing on improving customer … network service experiences Design and optimise services across fixed connectivity and mobile network products, ensuring seamless user and technical integration Apply understanding of mobile network configurations, including APN settings, to support reliable data connectivity and service performance Collaborate with network engineers, product managers, and operations teams ...

Service architect - £450 a day inside IR35 - London Exalto consulting are currently recruiting for a contract service architect, this is inside IR35 paying £450 per day and will need to go to client site in London 2 days a week. Design and assure coherent … services across EUC, IT Services, Print, and Insights & Analytics, ensuring clear service boundaries and proactively addressing gaps and fragmentation risks to prevent early‑life failure costs, support rapid service stabilisation and enable a consistent user experience from Day‑1. 'Day‑1 Service Design Blueprints Clearly defined ...

Senior Service Designer - Telco Location: Remote Contract Length : 6 months Rate: £500 per day (Outside IR35) Role Profile We're looking for a Senior Service Designer with experience in telecoms environments to help design and improve end-to-end connectivity services across both fixed and mobile networks. … This role is focused on service design, fulfilment journeys, operational processes, and customer experience, rather than hands-on network engineering or low-level infrastructure configuration. The successful candidate will work across product, operations, network, and delivery teams to design scalable, customer-centric service journeys for connectivity ...

experience, data maturity, modern workplace, or operational efficiency) that map to the business plan. Promote a digital-first way of working (agile, user-centred design, data-driven). Work with business leads, IT leads and system architects to prioritise projects on the SPEN digital roadmap to determine appropriate strategic … approach to programme implementation by the delivery teams. Ensure that strategic requirements are reflected in the design and procurement of new IT solutions Identify, plan, and manage the interdependencies between workstreams and other Transformation projects. Build and maintain the transformational roadmap Translate strategic priorities into a multi year transformation ...

Adword Job Title: Technical Design Specialist: Secure Network Solutions Duration: 06 months Contract Clearance Requirement: Active NPPV3 Clearance Required Location: Exeter, GBR, EX2 7HQ (3 days onsite a week ) Job description: Why This Job Matters Join our Technical & Service Design team and help design the secure … unique opportunity to grow your technical capabilities in a highly collaborative and innovative environment. What You'll Be Doing As a Technical Design Specialist, you will be responsible for: Designing technology components that meet strict time, cost, and quality requirements. Working primarily on T&T designs, while providing occasional ...