20 of 20 Contract Service Design Jobs in the UK

Service Architect - ITIL, ServiceNow - Hybrid - £500 - £550 p/day Inside IR35 - 6 months Massive chance to work at a game-changing business, looking for a Service Architect to own, design, and deliver IT Solution Managed Services to a key client. You will be aligned to one … key client and ensure that managed services meet with client's expectations, business needs, and the organisation's delivery capability. You will operate across service lifecycle phases and partner closely with sales, solution architects, delivery teams, and clients. Key Skills: • Proven experience designing managed IT services, ideally within an … IT service provider environment. • Expertise in ITIL v3/v4 (certification required). • Familiarity with architectural frameworks such as TOGAF (certification preferred). • Strong understanding of service design, service delivery, and service transition best practices. • Demonstrated experience working across multiple domains (infrastructure, cloud, workplace, application More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: 600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to … support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to … support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project More ❯

user requirements gathering, usability testing, and other qualitative and quantitative approaches to ensure the user's needs are fully understood in the product's design) - Review and synthesise primary and secondary research material; - Generate new, useful and focussed insights and translate them into actionable features that allow teams to … iteratively improve their product/service for users; - Support the set up of approaches and tools which enable efficient insight documentation for ease of reference in wider design and development work; - Work closely with other designers and product managers to devise appropriate research strategies to generate focused insights … Act as a champion for user-centred design and design research across wider directorates Essential Skills: - Experience in applying appropriate user-centred research methods and participant recruitment strategies to suit different project contexts - Collaboration with other design disciplines, especially service design and UX design More ❯

user requirements gathering, usability testing, and other qualitative and quantitative approaches to ensure the user's needs are fully understood in the product's design) Review and synthesise primary and secondary research material; Generate new, useful and focussed insights and translate them into actionable features that allow teams to … iteratively improve their product/service for users; Support the set up of approaches and tools which enable efficient insight documentation for ease of reference in wider design and development work; Work closely with other designers and product managers to devise appropriate research strategies to generate focused insights … Act as a champion for user-centred design and design research across wider directorates Essential Skills & Experience: Experience in applying appropriate user-centred research methods and participant recruitment strategies to suit different project contexts Collaboration with other design disciplines, especially service design and UX design More ❯

days a week office based, 3 days remote) Competitive Salary plus performance related bonus Fantastic opportunity to secure a permanent role as a Service Domain Lead with DCC. DCC requires an experienced Architect to be the Design Lead for DCC to Programmes to drive development, improvement and maintain … own the evolving end to end architecture.The Service Domain Lead role will be centred on the Central Switching Service, supporting its evolution and continuous improvements. What will you be doing? Ownership of a programmes end-to-end architecture, providing technical product ownership, functional leadership to other domain architects … applications, data, infrastructure, security, service) to ensure overall cohesion and architectural consistency. Ensuring all services underpinned by technologies developed to achieve a single vision and a controlled set of integrated designs through a Systems Engineering standard approach. Ownership of key DCC and stakeholder requirements and the resultant DCC Service More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

IT Service Designer About the Role: As an IT Service Designer, you will design and implement IT end-user and services migration solutions to ensure the successful transfer and adoption of post-transfer user IT accounts, desktops/laptops, associated infrastructure, applications, and systems access. You will … end-user migration team, including a Services Transition Lead, User & End User Compute Coordinator, end-user hardware deployment & floorwalking team, and the primary IT Service Provider within an IT & Records programme workstream. You will also engage with other programme workstreams, transferring sites, and their end-users. Key Deliverables: Design and implement IT services solutions to address IT services transfer and business change requirements. Collaborate with transferring sites personnel & functions, the migration & service transition team, and the primary IT Service Provider to validate solution requirements. Provide technical guidance and support to the migration and service transition More ❯

Our client, a leading retailer, is currently seeking a Service Transition Lead to join their team on a contract basis. Key Responsibilities: Leading the successful transition of new and changing services into the operational environment Developing and executing service transition plans in line with IT Service Management … best practices Collaborating with project managers, service managers, and support teams to ensure smooth transitions Managing stakeholder communication and expectations throughout the transition process Ensuring all necessary documentation and training materials are developed and delivered Identifying and mitigating risks associated with service transitions Monitoring and reporting on the … effectiveness of service transition activities Providing continuous improvement recommendations for service transition processes Job Requirements: Experience in IT Service Management, particularly within a retail environment Strong understanding of service transition methodologies and best practices Proven ability to manage and lead service transition activities Excellent stakeholder More ❯

About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Purpose and impact To create … managers and project support officers. To ensure programmes are defined according to customer need and strategic objectives and planning reflects Dorset Council's digital service design approach. To provide evidence for project or programme sponsors that demonstrates achievement of objectives. To advise and guide Transformation Board, Senior Leadership … Team, Directors and Heads of Service as appropriate on matters concerning the planning and delivery of Dorset Council's Transformation Programme. Key responsibilities To be responsible for the overall planning, execution and successful outcomes of major programmes within Dorset Council's Transformation Programme, including programme plans, budget, governance arrangements More ❯

About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Purpose and impact To create … managers and project support officers. To ensure programmes are defined according to customer need and strategic objectives and planning reflects Dorset Council's digital service design approach. To provide evidence for project or programme sponsors that demonstrates achievement of objectives. To advise and guide Transformation Board, Senior Leadership … Team, Directors and Heads of Service as appropriate on matters concerning the planning and delivery of Dorset Council's Transformation Programme. Key responsibilities To be responsible for the overall planning, execution and successful outcomes of major programmes within Dorset Council's Transformation Programme, including programme plans, budget, governance arrangements More ❯

designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … to continue using a product and recommend it to others. Key Skills/requirements What youll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational … the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user More ❯

permanent resource Develop new features to our web applications in a secure way in line with industry best-practices Identifying production and non-production design discrepancies and UI defects Train and knowledge share with colleagues Looking ahead for future opportunities or blockers, and ensuring decisions by teams align with … the technical direction Identify operational improvements and work to ensure a stable service that can be enhanced Anticipate and mitigate against project challenges or risks Work with service designers, UX specialists and other developers to translate wireframes and mockups into real interfaces. Essential Skills: Technology knowledge - ideally we … with CI/CD (e.g. Jenkins), including build and package management tools General knowledge - Experience in most or all of the following practices and design patterns: Programming Best Practices (i.e. Clean Code, SOLID, etc.) Are familiar with good continuous integration and continuous delivery principles Experience of microservice design More ❯

We are looking for a IT Service Transition Designer to work within public sector. Location: Hybrid working - Bristol About the role: You will be responsible for designing and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops …/laptops, associated infrastructure, applications and systems access as appropriate. Essential Skills: The ideal candidates will have an extensive IT Service Transition background, with the following skills/experience: Experience of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles. Experience of multiple site … service transitions or migrations. Knowledge of designing and implementing IT services solutions to address the IT services transfer and business change requirements. Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable More ❯

We are looking for a IT Service Transition Designer to work within public sector. Location: Hybrid working - Bristol About the role: You will be responsible for designing and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops …/laptops, associated infrastructure, applications and systems access as appropriate. Essential Skills: The ideal candidates will have an extensive IT Service Transition background, with the following skills/experience: Experience of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles. Experience of multiple site … service transitions or migrations. Knowledge of designing and implementing IT services solutions to address the IT services transfer and business change requirements. Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable More ❯

We are looking for a IT Service Transition Designer to work within public sector. Location: Hybrid working - Bristol About the role: You will be responsible for designing and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops …/laptops, associated infrastructure, applications and systems access as appropriate. Essential Skills: The ideal candidates will have an extensive IT Service Transition background, with the following skills/experience: Experience of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles. Experience of multiple site … service transitions or migrations. Knowledge of designing and implementing IT services solutions to address the IT services transfer and business change requirements. Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable More ❯