1 to 25 of 60 Contract Service Design Jobs in the UK

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in London Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

seeking an SC Cleared Service Design & Introduction Manager to lead the design of complex, user-centred public sector services within a high-profile government programme. This is a great opportunity for a senior Service Designer who thrives in large-scale transformation environments and wants to shape … meaningful public services that impact thousands of users. You will play a critical role in driving end-to-end service design aligned to policy intent, operational reality, and technical feasibility. If you are passionate about Government Digital Service (GDS) standards, collaborative delivery, and designing services that truly ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Service Designer - Remote - Circa £500 per day outside ir35 - 2/3 monthswith likely extension Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with extensive experience working in the Public Sector, specifically with … Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ...

Service Designer 6 months Location: Mostly remote - potential need for travel for research £(Apply online only) per day - Umbrella only Candidates must hold Active SC clearance Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with ...

Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with extensive experience working in the Public … Sector, specifically with Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse ...

CLEARED* Service Designer 6 Month contract initially Based: Remote - Max 1 days per month onsite in London Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development … succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Designer to join the team. Key Skills & Experience: Service Designer with extensive experience in the Public Sector, and with Government Digital Services. * lead the service design ...

Cleared Service Designer (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: Up To £600 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a M id-Senior Level SC Cleared Service Designer … Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across delivery teams. The Role You will take ownership of service design activity across ...

Service Designer - MUST HAVE SC CLEARANCE - Remote - 7 months+/RATE: £568 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Service Designer. For this role you can work remotely. Please find some details below: Job Description: Active SC required. Service Designer with extensive experience in the Public Sector, and with Government Digital Services. lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints ...

Programme Manager Cloud Transformation (Service Design & Transition), Infrastructure Programme 2 days a week onsite in London Umbrella contract - £700 - £850 p/d ASAP start, 12 month contract Our client is embarking on a multimillion-pound, two-year cloud transformation to exit seven end-of-life data centres … model. This role is critical to ensuring the transformation lands operationally sound, supportable, and scalable. We are seeking a senior Programme Manager to own Service Design & Transition end-to-end, operating across two major programmes, a newly established cloud platform, and a radically simplified supplier landscape. Programme Manager ...

Service Design - Government/Public Sector - 6 month contract (inside IR35) - Remote First - SC Clearance Are you an experienced Service Design Consultant with background working for the public sector and looking for new projects? I have a number of opportunities with a well-known consultantcy … User Research activities. Due to urgency and nature of the role, candidates who hold active SC clearance would be preferred. You will lead the design of end-to-end, user-centred services, shaping how digital and non-digital journeys work together to meet user needs and policy intent. ...

title: Service Designer Rate: £558 per day inside ir35 Contract: 6 months Location: Remote SC security clearance is required for this role Job Summary We are seeking an SC-cleared Service Designer with strong Public Sector and Government Digital Services (GDS) experience to lead the design … scalable services that meet both user needs and policy intent, working closely with multidisciplinary teams to support major digital transformation programmes. Responsibilities Lead the service design of end-to-end services that meet user needs and deliver policy intent Design user-centred services ensuring accessibility and usability ...

Details Role/Job Title: Service Transition Lead Work Location: Wokingham, UK Mode of Working: Hybrid (might move to 100% office) Hybrid Requirement: 3 days The Role Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This … maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist ...

standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design … surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research ...

Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals only We are seeking an experienced SC Cleared Service Designer to support … Central Government department on a user-centred digital delivery programme. This is an Inside IR35 engagement, focused on collaborative service design within multidisciplinary agile teams. The Role You will play a key role in shaping end-to-end services that meet user needs while aligning with government standards ...

with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/risk summaries … Strong stakeholder confidence across Services, suppliers, and partners Lightweight, reusable playbooks for service design, governance, and benefits tracking Key Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user ...

outstanding Senior User Researcher who can make a positive impact, and who wants to contribute to the most demanding and exciting new digital service for the UK government. Let's be clear about the impact of your work - better digital services in government will change the face of public … dramatically transform the future of millions of people. You have a strong research background, with experience in the full range of user research and design methods and the ability to translate research findings into actionable recommendations and be ready to quickly get to work in an agile multidisciplinary team ...

Rate: £540£600 (Inside IR35) Clearance: Active SC required Location: Remote Contract: Immediate start Public Sector Programme Overview We are looking for an experienced Service Designer to join a major public-sector transformation programme. Youll work closely with multidisciplinary teams to design and improve end-to-end services … that meet user needs, align with government standards, and deliver measurable outcomes. Key Responsibilities Lead end-to-end service design across complex digital and non-digital journeys. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints ...

Title:Service Designer Rate: £525 (Inside IR35) Duration: 6Months Location: Remote - One day onsite in Manchester per week Clearance: BPSS Stages: 1 Stage Must Have Government Experience Key Responsibilities Key Responsibilities Design and map end-to-end services , considering people, processes, policies, data, and technology Apply user-centred … design practices to ensure services meet user needs, including vulnerable users Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows Identify pain points, risks, and opportunities ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

Service Designer, Sheffield, 6 month, £535-£540 day (Inside IR35) We're hiring an experienced Service Designer to help shape seamless, end-to-end digital experiences for a major client in the financial services Industry. This is a brilliant opportunity to influence how customers interact with digital services … inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office. What you'll be doing Designing end-to-end service experiences across digital banking journeys Leading journey mapping, service blueprinting and identifying pain points across touchpoints Collaborating with Product, UX, Engineering and stakeholders ...

Service Designer - Central Government (Contract) Duration: 3 Months Rate: £400 - £450 per day (Inside IR35) Location: Remote with occasional travel to London We are seeking an experienced Service Designer to support a large UK Central Government department on an initial 3-month contract. This role is ideal … operating within GDS standards. The Role You will play a key role in shaping and improving public services, working collaboratively within multidisciplinary teams to design user-centred, end-to-end services. Key responsibilities include: Designing services within a large UK government organisation Applying service design principles across ...

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

drive momentum, strengthen governance, and ensure high-quality outcomes across: Customer Journey redesign (including Simpler Recycling CX) Website redesign on LocalGov Drupal AI service development pilots with strong human oversight Key responsibilities Orchestrate delivery across customer journeys, website and AI pilots-managing scope, critical path, RAID, sprint ceremonies … quality gates. Unblock and resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs ...