3 of 3 Contract Service Desk Team Leader Jobs in the UK

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage … operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service ...

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations … support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead ...

Title: IT Service Desk Team Leader Location: Fareham Type : Contract up to 6 months Job Description Core Competencies & Expertise Leadership & Supervision : Demonstrated background in a supervisory, Senior Analyst, or Team Lead capacity within a structured IT support landscape. Technical Proficiency : Strong … foundation principles, particularly Problem, Request, and Incident Management. Analytical Troubleshooting : Ability to apply logical problem-solving techniques and maintain composure when managing critical service disruptions. Communication Skills : Outstanding written and verbal communication abilities, with a proven capacity to translate complex technical jargon for non-technical users. Key Functional ...