interaction designers, analysts, and data engineers to prototype and implement service concepts. Use tools like Figma (or other design software) to bring service visions to life. Document service blueprints, storyboards, and journey maps to communicate ideas effectively. Operate in agile, multi-disciplinary teams, contributing to digital service delivery. Required Skills & Experience: Extensive experience in service design, UX, or interaction design. More ❯
designing and delivering complex, large-scale services within central government or similar regulated environments Strong ability to balance user needs with organisational goals Skilled in service mapping, blueprinting, and storyboarding to communicate design intent Confident in service prototyping and transforming concepts into tangible solutions Communication & Facilitation Excellent storytelling and communication skills for diverse audiences Experienced in workshop design and facilitation … You'll Be Doing Designing and shaping large-scale internal services for senior government users Facilitating stakeholder workshops and discovery sessions with leadership teams Producing service maps, blueprints, and storyboards that communicate clear design direction Collaborating closely with interaction designers, data engineers, and analysts in a technical delivery setting Acting as a bridge between business and technical teams , translating needs More ❯
designing and delivering complex, large-scale services within central government or similar regulated environments Strong ability to balance user needs with organisational goals Skilled in service mapping, blueprinting, and storyboarding to communicate design intent Confident in service prototyping and transforming concepts into tangible solutions Communication & Facilitation Excellent storytelling and communication skills for diverse audiences Experienced in workshop design and facilitation … You'll Be Doing Designing and shaping large-scale internal services for senior government users Facilitating stakeholder workshops and discovery sessions with leadership teams Producing service maps, blueprints, and storyboards that communicate clear design direction Collaborating closely with interaction designers, data engineers, and analysts in a technical delivery setting Acting as a bridge between business and technical teams , translating needs More ❯
