IT Support Analyst (2nd Line) - Digital Health, SystemSupportEngineer Location: Norfolk and Norwich Salary: £18 - £20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systems stay online. What You'll Do: Fix complex IT issues (hardware, software, networks, core clinical systems). Act as the main escalation point for the 1st Line team. Travel occasionally to local sites for support. Participate in scheduled weekend support/backup rotas. We Need: Strong experience in 2nd Line/Desktop Support . More ❯
IT Support Analyst (2nd Line) - Digital Health, SystemSupportEngineer Location: Norfolk and Norwich Salary: £18 - £20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systems stay online. What You'll Do: Fix complex IT issues (hardware, software, networks, core clinical systems). Act as the main escalation point for the 1st Line team. Travel occasionally to local sites for support. Participate in scheduled weekend support/backup rotas. We Need: Strong experience in 2nd Line/Desktop Support . More ❯
SystemSupportEngineer - £200 per day - Contract - ASAP start Based in Clapham HQ Office based - 5 days onsite This role involves providing hands-on technical support to maintain IT operations and business continuity across multiple sites, supporting over 200 users. You'll manage tickets, troubleshoot hardware/software issues, and contribute to IT projects … of contact for technical issues, managing tickets and troubleshooting hardware, software, and network problems. Configure and set up devices for new starters and manage user accounts and permissions. Support remote workers with connectivity and network access. Contribute to IT projects, including system upgrades, automation improvements, and security initiatives. Maintain accurate documentation and assist with process improvements to enhance … efficiency and user experience. Key Skills and Experience Minimum 2 years' experience in an IT support role. Strong knowledge of Windows client/server environments, Microsoft 365, Intune, and Autopilot. Familiarity with networking concepts and troubleshooting. Experience with ITSM platforms such as Jira Service Management. Excellent problem-solving and analytical skills. Strong communication skills to explain technical concepts More ❯
IT Support Analyst (2nd Line) - Digital Health, SystemSupportEngineer Location: Norfolk and Norwich Salary: £18 - £20/hr The Job: We need an experienced 2nd Line IT Analyst to join our Digital Health team. You will be the technical expert solving the toughest IT problems for our hospital staff, ensuring critical systemsMore ❯
