13 of 13 Contract Target Operating Model Jobs in the UK

delivering the organisation s AI security agenda. This is a strategic leadership opportunity for a candidate with strong experience across AI governance, information security, target operating model design, and enterprise stakeholder engagement . You will help define how AI is adopted securely, at scale, and in line … with regulatory and operational risk requirements. You will be responsible for defining and driving the AI Strategy, building a clear and practical AI Target Operating Model, and overseeing the AI portfolio, roadmap, and governance framework across the organisation. Working closely with senior stakeholders across security, risk ...

play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. Key Responsibilities; 1. TBM Foundations & Strategic Alignment 1.1 TBM Maturity Assessment & Survey … decision making. * Produce strategic artefacts that define TBM's intended value, role and long term purpose. 1.3 TBO Target Operating Model (TOM) * Design and document the TBM Target Operating Model, including roles, processes, accountabilities and handoffs. * Ensure the TOM supports BAU and future maturity ...

Role Details Job Title: TBM Service Designer Working Model: Hybrid (3 days per week at office) Office Location (if hybrid/office based): 1 Coleman St, London EC2R 5AA Role Description The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity … decision making. Produce strategic artefacts that define TBM's intended value, role and long term purpose. 1.3 TBO Target Operating Model (TOM) Design and document the TBM Target Operating Model, including roles, processes, accountabilities and handoffs. Ensure the TOM supports BAU and future maturity ...

strategic change initiatives across a regulated advisory environment. These roles sit within active delivery programmes and require individuals who are confident engaging senior stakeholders, operating within established frameworks, and progressing change already in motion. You will support one or more of the following initiatives: AR Partnership Model enhancement … Scalable Advice optimisation - identifying process efficiencies, conducting gap analysis, prioritising improvements and supporting backlog management. Target Operating Model evolution - contributing to TOM development as the business explores scalable change, departmental improvements and commercial model refinement. This is not a greenfield strategy position. Frameworks already exist - your ...

Experience & Skills: Must have: 10+ years in cyber resilience/cyber programme delivery/operating model change in large, regulated enterprises (CNI preferred: water, energy, utilities, transport, healthcare). Exceptional communication: storytelling, exec decks, clear visuals, concise decision papers. Highly organised, proactive, outcome driven; adept at prioritisation … ready insights, and orchestrate the governance integration and operating rhythm that enables measurable improvements to Thames Waters digital resilience posture. Key Responsibilities: Strategy & TOM Enablement Governance Integration & Operating Rhythm Digital Resilience Op-Model Factory (DROF) Stakeholder Engagement & Comms Regulatory Alignment & Reporting MVB Bizzdesign Integration Support ...

making. Accountabilities & Responsibilities: Engage with internal/external stakeholders to understand current processes, identify change needs, and recommend optimal approaches. Produce BA documentation (e.g., target operating models, process models, business requirements, test scripts) to support solution development and implementation. For regulatory projects, track and analyse EMEA regulatory updates … working with SMEs to document practical implications for systems and processes. Identify and document operating model changes, timelines, and governance requirements. Assess impacts of change on services, functions, and systems; highlight options and dependencies for informed decision-making. Communicate clearly within multi-disciplinary teams, gain consensus, and implement ...

supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience … operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office/remainder days working from ...

delivering the organisation s AI security agenda. This is a strategic leadership opportunity for a candidate with strong experience across AI governance, information security, target operating model design, and enterprise stakeholder engagement click apply for full job details ...

delivery - progressing established frameworks and ensuring strategic change is implemented effectively across the organisation. Programme Focus Areas Operational Resilience progression Scalable Advice implementation Target Operating Model evolution Key Responsibilities Lead delivery of defined change initiatives Manage backlog prioritisation and drive continuous improvement Oversee UAT coordination and manage ...

play a key role in a large-scale organisational transformation focused on significantly improving enterprise data capabilities. This role will shape the target data architecture, enable modern data platform adoption, and support the delivery of trusted, scalable, and governed data products across the organisation. Working closely with engineering, analytics … across delivery teams. Key Responsibilities Define and deliver the enterprise data architecture vision as part of a major data and digital transformation programme. Design target-state architectures for data platforms, including data lakes, warehouses, integration layers, and analytics capabilities. Establish architectural standards and patterns for data modelling, metadata management ...

create trust/data models, threat models, and metrics to measure identity assurance. Familiarity with conducting current-state assessments and define future-state TOM and capability improvements. Can provide specialist support to Market Units and contribute to enterprise security architecture. Expertise in relevant Identity technologies including but not limited ...

create trust/data models, threat models, and metrics to measure identity assurance. Familiarity with conducting current-state assessments and define future-state TOM and capability improvements. Can provide specialist support to Market Units and contribute to enterprise security architecture. Expertise in relevant Identity technologies including but not limited ...

where they look at their client onboarding/customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum/sprint ways of working ...