2 of 2 Contract Team Leader Jobs in the UK

Title: Contact Centre Team Leader Location: Home Based (UK) Reporting To: Operations Manager Job Overview We are seeking an experienced Contact Centre Team Leader to lead, coach, and develop a team of customer service advisors within a high-volume contact centre environment. … will be responsible for driving team performance, achieving service level agreements (SLAs), improving customer outcomes, and supporting operational excellence through effective people management and coaching. Key Responsibilities Lead, motivate, and manage a team within a contact centre environment. Monitor performance against SLA, productivity, quality, and customer ...

Team Lead Must have an Active DV Clearance ITO Team Lead Responsibilities - Lead and manage infrastructure engineers, allocating workloads based on skills, capacity and priorities. - Oversee 2nd and 3rd Line technical escalations across Windows, Linux, virtualisation, storage and networking. - Lead P1/P2 major incident investigations … many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having ...