4 of 4 Contract Trend Analysis Jobs in the UK

audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of Root Cause Analysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯

Strategy, aimed at improving customer journeys. Create a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction … drivers and root causes of dissatisfaction. Monitor and interpret various customer feedback to inform operational teams and contribute to the Customer Strategy. Conduct trend analysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure … insights. optimise customer feedback survey design for maximum engagement and actionable insights. Knowledge, Experience, and Skills Required: Proven analytical capabilities with a strong background in statistical modelling and stakeholder analysis, preferably in marketing or sales. Proficient in programming languages such as Python or SQL and experienced with CRM systems and Excel. Familiarity with data visualisation tools like QuickSight or More ❯

rate: up to £400/day depending on experience Location: London OR Crawley (hybrid - 3 days per week in office) As a Data Analyst, you will provide meaningful insights, analysis, and reporting for stakeholders, driving performance improvement through enhanced reporting and key trend analysis. You'll support data projects and help develop systems that leave a legacy of … better data insights. Key Accountabilities: Conduct deep analysis of existing data sets to uncover areas for improvement. Perform statistical analysis on big data to identify trends. Create tools and platforms for data automation. Conduct diagnostic analysis to pinpoint routine performance losses. Enhance the internal reporting suite to improve data quality and efficiency. Simplify complex scenarios and effectively … communicate outcomes. What We're Looking For: Strong understanding of performance analysis in a data-driven environment. Deep knowledge of statistical techniques for forecasting and analysis. Awareness of railway operational performance metrics or high frequency passenger transportation data. Skills: Degree in Mathematics or Computer Science or equivalent Proficient in Power BI and DAX, with strong knowledge of data modelling. More ❯

used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network … ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till More ❯