17 of 17 Contract Usability Testing Jobs in the UK

and employee journeys. Conduct research to understand user behaviours, tasks, and needs, translating insights into actionable design solutions. Develop service design concepts, prototypes, journey maps, and wireframes to improve usability and satisfaction. Refine designs based on user feedback, usability testing, and evaluation findings. Collaborate with cross-functional teams (design, development, implementation) to communicate and advocate for design … Contribute to broader user experience and service design initiatives within the organisation. Technical Skills and Expertise Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering. Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or Adobe After Effects. Understanding of visual design, branding guidelines, and accessibility standards … WCAG 2.1). Familiarity with usability testing methodologies, A/B testing, and user research methods. Basic understanding of Front End development principles, including HTML/CSS, is desirable. Requirements Minimum of 6 years' experience in user experience or service design (SFIA Level 3/4 experience with capability to operate at SFIA Level 5). Strong More ❯

in an Agile/Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout design and delivery. Conduct usability and A/B testing, leveraging insights from tools like UserTesting, Hotjar, and Google Analytics to refine designs. Present … alongside UI designers and developers, ideally in environments using Angular. Strong understanding of HTML, CSS, and JavaScript principles to effectively communicate with development teams. Experience with user research and usability testing tools (UserTesting, Hotjar, Google Analytics, etc.). Proven experience designing and optimising complex user journeys within large-scale organisations. Strong communication and presentation skills, with confidence in More ❯

in an Agile/Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout design and delivery. Conduct usability and A/B testing, leveraging insights from tools like UserTesting, Hotjar, and Google Analytics to refine designs. Present … alongside UI designers and developers, ideally in environments using Angular. Strong understanding of HTML, CSS, and JavaScript principles to effectively communicate with development teams. Experience with user research and usability testing tools (UserTesting, Hotjar, Google Analytics, etc.). Proven experience designing and optimising complex user journeys within large-scale organisations. Strong communication and presentation skills, with confidence in More ❯

in an Agile/Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout design and delivery. Conduct usability and A/B testing, leveraging insights from tools like UserTesting, Hotjar, and Google Analytics to refine designs. Present … alongside UI designers and developers, ideally in environments using Angular. Strong understanding of HTML, CSS, and JavaScript principles to effectively communicate with development teams. Experience with user research and usability testing tools (UserTesting, Hotjar, Google Analytics, etc.). Proven experience designing and optimising complex user journeys within large-scale organisations. Strong communication and presentation skills, with confidence in More ❯

Engagement: Work closely with cross-functional teams, including product managers, developers, and marketing, to gather insights and feedback, keeping stakeholders informed and involved throughout the design process. Prototyping and Testing: Develop wireframes, prototypes, and user flows, conducting usability testing to refine designs based on real user feedback. Continuous Improvement: Stay up-to-date with industry trends and More ❯

simple, elegant user interfaces. Provide hands-on design support where necessary, including wireframes, prototypes, and visual design assets. Evaluate and improve existing interfaces based on user feedback, analytics, and usability testing. Advocate for accessibility, responsive design, and consistency across platforms. Required Skills & Qualifications Proven experience in UI/UX design, with a strong portfolio demonstrating both strategic and hands More ❯

within central government or large-scale public sector programmes Strong understanding of user-centred design principles and agile delivery environments Experience with a range of research methods (e.g., interviews, usability testing, surveys, field research) Ability to communicate findings clearly and influence decision-making Knowledge of accessibility, inclusion, and digital service standards Excellent stakeholder management and facilitation skills More ❯

Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in More ❯

Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement More ❯

UX Research | Banking/Financial Services | Creating Research Roadmaps and plans | Utilising indepth Interviews, concept and usability testing | Edinburgh 2 days/week onsite 2 days/week from home | £550-£600/day (inside IR35) | Initial 6 month contract Our client is looking for an experienced, hands-on, UX Researcher with experience in Financial Services - and on … research on accessibility and UX for Financial Services Apps. You will have worked in UX Research in Financial Services and have great Design Research and use a variety of testing techniques. Key Skills & Experience: UX Design Research Financial Services Experience working with Design and Product Teams Great people skills This work would be 2 days/week in Edinburgh More ❯

UX Research | Banking/Financial Services | Creating Research Roadmaps and plans | Utilising indepth Interviews, concept and usability testing | Edinburgh 2 days/week onsite 2 days/week from home | £550-£600/day (inside IR35) | Initial 6 month contract Our client is looking for an experienced, hands-on, UX Researcher with experience in Financial Services - and on … research on accessibility and UX for Financial Services Apps. You will have worked in UX Research in Financial Services and have great Design Research and use a variety of testing techniques. Key Skills & Experience: UX Design Research Financial Services Experience working with Design and Product Teams Great people skills This work would be 2 days/week in Edinburgh More ❯

digital user experience. You will play a key role in gathering business and user requirements, translating them into actionable insights, and shaping intuitive, efficient digital interfaces that meet strict usability, accessibility, and security standards. Key Responsibilities: Lead UX research and user-centred design activities throughout the full product lifecycle. Collaborate closely with stakeholders, developers, and product owners to understand … complex business needs and system workflows. Conduct stakeholder interviews, workshops, and user testing to gather and validate requirements. Develop and deliver personas, journey maps, wireframes, prototypes, and service blueprints. Translate complex system requirements into clear, usable designs that improve user experience. Produce documentation such as user stories, acceptance criteria, and functional specifications. Advocate for UX best practices and inclusive … design principles within a multidisciplinary team. Support iterative Agile delivery, participating in sprint planning, reviews, and retrospectives. Ensure designs comply with security, accessibility (WCAG), and usability standards. Required Experience & Skills: Proven experience as a Senior UX Designer or UX-focused Business Analyst in government, defence, or secure environments. Experience designing for complex or legacy enterprise systems. Strong proficiency in More ❯

of platforms such as Jaggaer (highly desirable). Collaborate with cross-functional teams - Procurement, Systems, Data, Change/Comms - to deliver impactful solutions. Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/ More ❯

with the GDS (Government Digital Service) standards Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usability testing and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content More ❯

systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous … Owner, Product Manager, Products Manager, Product Lead, Products Lead, Head Of Product, Head Of Products, Product Management Consultant, Product Management Specialist, GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯

systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous … Owner, Product Manager, Products Manager, Product Lead, Products Lead, Head Of Product, Head Of Products, Product Management Consultant, Product Management Specialist, GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯

the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating More ❯