1 to 25 of 47 Contract User Research Jobs in the UK

Inside IR35) Contract: ASAP Start - Until 31st March Clearance: BPSS must be SC Eligible Overview We are seeking an experienced SFIA Level 5 User Researcher to support a large-scale Digital, Information & Technology (ID&T) programme within a Government client. The successful candidate will lead user research activities, ensuring services are informed by robust evidence, user needs, and best practice research methodologies. Working closely with multidisciplinary teams, stakeholders, and the wider UCD community, you will drive research strategy, deliver actionable insights, and champion user-centred design across complex government services. Key Responsibilities ...

User Researcher Role Overview We are looking for an experienced User Researcher to work within multidisciplinary Agile teams, helping to understand user needs and improve digital products and services. You will conduct research, generate actionable insights and work closely with Product, Design, Technology and Business stakeholders … ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user research, including interviews, contextual research, usability testing and surveys. Recruit appropriate and representative research participants. Analyse research findings and translate insights into clear, actionable recommendations. Test prototypes ...

Cleared User Researcher £380 per day | Inside IR35 | 6 Months | Active SC Clearance Essential | Hybrid - 2 Days per Week in Telford with Occasional Travel to Stratford and London We're seeking an experienced SC Cleared User Researcher to join a major government data and analytics programme focused … developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases of a high-profile programme, helping ...

Senior User Researcher - Contract - Hybrid Working/London - £competitive Synergize Consulting are now hiring for a Senior User Researcher to work at a leading consultancy client on a contract basis. The successful candidate will play a key role in helping public sector multi-disciplinary teams gain an understanding … user needs, using their expertise to turn insight into meaningful design decisions, and ensure that products and services are accessible, inclusive and genuinely user-centred. Responsibilities include: - Apply a range of qualitative and quantitative research methods to understand user needs, behaviours, motivations and pain points. - Lead ...

Senior User Researcher | Government/Public Sector Day Rate: £600-£650 per day IR35: Inside IR35 Contract: Until 31 March 2027 Location: London, Bristol or Manchester, predominantly remote Clearance: BPSS The Role We are looking for an experienced Senior User Researcher to join a Government client working … high-profile transformation programme. You will lead user research activities, build upon an existing evidence base and work closely with policy teams and senior stakeholders to understand user needs and improve how services and processes are designed and delivered. While the wider programme has links ...

Cleared User Researcher | Central Government | Up to £540 per day | Inside IR35 We are seeking an experienced SC Cleared User Researcher to join a high-profile Central Government programme on an initial 4-month contract . Working as part of a multidisciplinary agile team, you will help shape … improve digital services by delivering high-quality user research and ensuring user needs are central to service design and delivery. Key Responsibilities Plan and conduct qualitative and quantitative user research activities. Carry out user interviews, usability testing, workshops and discovery research. Analyse and synthesise ...

User Researcher Rate: £525/day Inside IR35 Duration: 4 months initially Clearance: Active SC required Working pattern: Remote with occasional/ad hoc travel to client sites as required Role Overview We are looking for an experienced User Researcher to support the delivery of digital services within … complex Home Office environment. The role will sit within a multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks ...

Cleared User Researcher £570 per day | Inside IR35 | 6 Months + Extensions | London Hybrid We are seeking an experienced SC Cleared User Researcher to support the delivery of a major government digital transformation programme. This is an excellent opportunity to join a multidisciplinary team working on high-impact … public services, helping to shape products and services that meet genuine user needs while adhering to GDS standards and best practice . This role is ideally suited to a researcher with strong experience operating within agile delivery environments, who is comfortable influencing stakeholders and translating user insights into ...

User Researcher (SC Cleared) Predominantly Remote Up to £450 per day (Outside IR35) Initial 3-Month Contract | Extensions Highly Likely Active SC Clearance Essential We are currently seeking an experienced User Researcher with active SC clearance to join a high-profile government digital programme. This is an excellent … opportunity to work on meaningful, user-centred services within a collaborative agile environment, helping to shape and improve digital experiences used by thousands of citizens. The successful candidate will bring strong experience delivering user research within Central Government or Defence environments, alongside a thorough understanding of Government ...

/d Inside IR35 Start: ASAP We are looking for an experienced UX Researcher to join a design-led team, supporting user-centred products and services for a major organisation. The role will work closely with designers, product teams and senior stakeholders , using research and evidence to shape … design decisions, product direction and customer experiences. Key Responsibilities as a UX Researcher Deliver end-to-end user research across multiple initiatives, managing priorities and delivering efficiently. Plan and conduct moderated and unmoderated usability testing , alongside qualitative and quantitative research. Work closely with design teams , ensuring research ...

Location: UK Wide/Hybrid Salary: Competitive + Benefits Employment Type: Contract About the Role We are looking for a talented User Researcher to support the delivery of digital transformation projects across the public sector. You will work within multidisciplinary teams to understand user needs, identify pain points … generate actionable insights that help shape accessible, user-centred services. This is an exciting opportunity to influence the design and improvement of government and public sector services, ensuring they meet the needs of citizens and service users. Key Responsibilities Plan and conduct user research using a range ...

User Researcher - £400/day via Umbrella - 4 Month Contract - Newcastle (Hybrid) - SCC Flex Contract We are seeking an experienced User Researcher to support a large-scale programme, focusing on understanding the end-to-end service experience. The User Researcher will play a key role in uncovering … user needs, identifying service improvement opportunities, and providing evidence-based insights to support service design and product decisions. Your responsibilities as the User Researcher: Conduct research across multiple user groups, including field-based and office-based workers. Understand how different users interact with services throughout ...

User Researcher - Contract Opportunity - BPSS Required We're currently recruiting for an experienced User Researcher to join a public sector programme delivering user-centred digital services. This is an excellent opportunity to work within a multidisciplinary team, conducting research that directly influences service design and delivery. … month onsite in Newcastle Public sector environment SFIA Level 4 role Initial contract with extension potential Requirements Proven experience conducting qualitative user research across the service life cycle Ability to plan, manage and deliver research activities independently Experience synthesising findings and communicating insights to stakeholders Strong stakeholder ...

Clearance We are seeking experienced Digital Professionals to support delivery across the Government Gateway programme. Opportunities are available for individuals with backgrounds in User Research, Interaction Design, or Content Design, working within agile, multidisciplinary teams to improve critical public services used by millions of citizens and businesses. … will play a key role in creating user-centred, accessible, and evidence-based digital services by understanding user needs, shaping service experiences, developing content and design solutions, and collaborating closely with researchers, designers, product managers, engineers, and stakeholders. Key Responsibilities: Supporting the design and delivery of user ...

Opportunity The User Experience team, which sits within the Digital Delivery Directorate, is made up of user researchers, performance analysts, service designers, interaction designers, and product managers. We collaborate with teams across UK Parliament to help them understand customers, make evidence-led decisions and design experiences and journeys … programme and project managers, change managers, business analysts, content designers, developers, data experts and technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services. This includes the production of design ...

Duration: 6 Months Day rate: £445 Inside IR35 *Due to project restrictions candidates must have a minimum of 5 years UK residency* Role description User experience (UX) designers focus on creating seamless, engaging experiences by designing the underlying structure and information flow for products, services, and systems. Key Responsibilities … Understanding user needs and context through research insights. Defining UX goals and principles based on research findings. Applying human factors knowledge, such as Hick's Law and Fitt's Law, to optimize interactions. Designing the user experience architecture, including functions, information, and interactions. Developing navigation pathways ...

Sector Role Overview We are seeking an experienced Content Designer to join a high-profile public sector programme, helping to create clear, accessible, and user-centred content across digital government services. You will work within multidisciplinary agile teams to design content that meets user needs while adhering … requirements. The successful candidate will have a strong background in content design within government or public sector environments and be comfortable working closely with user researchers, service designers, business analysts, and developers. Key Responsibilities Design, write, edit, and manage content for digital services and user journeys. Create clear ...

Research and Innovation Salary: £37,841 per annum. Band: UKRI Band D. Contract Type: Fixed Term (23 Months). Hours: Full-time/Part Time (minimum 0.8 FTE)(flexible working available). Location: Polaris House, Swindon- Hybrid working available (minimum of 2 days a week in the office). … Closing Date: Sunday 11th October 2026. Interviews: Week Commencing Monday 2nd November 2026. UK Research and Innovation (UKRI) is a non-departmental public body that invests in research and innovation. Our mission is to advance knowledge, improve lives and drive growth. The UKRI website, ukri.org ...

User Researcher - SC eligible - £400/day via Umbrella - 5 Month Contract - Manchester (Hybrid) - SCC Flex Contract We are seeking an experienced User Researcher to support a large-scale programme and to influence service design, product priorities, and user outcomes through evidence-based research. Your responsibilities … User Researcher: Conduct user research with stakeholders and end users to understand needs and service demand. Identify barriers, pain points, and opportunities for service improvement. Assess accessibility, inclusivity, and potential user exclusion risks. Gather evidence to support prioritisation and delivery decisions. Translate research findings into ...

Maintain a roadmap and product strategy that show plans at different horizons and levels of detail. · Develop and prioritise a product backlog, writing effective user stories and making decisions based on evidence and value for money. · Identify assumptions and risks behind possible approaches and incorporate these into product planning. … will have: · Experience of successfully developing and releasing digital products with proficiency in agile product management techniques, such as roadmaps; prioritisation; creation of user stories; MVP definition; using research, analytics and insight to inform decisions; planning at different horizons; · An understanding of the variety of disciplines involved ...

great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content. Responsibilities: Create and edit clear, accessible online content from complex policy and technical information Put user needs at the heart … content decisions, using user research, analytics and usability testing Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose Contribute to content management and content architecture ...

Product Lifecycle Ownership: Manage products end-to-end from discovery and delivery through adoption, ongoing optimization, and retirement. Discovery & Innovation: Lead discovery activities including user research, hypothesis testing, prototyping, and solution shaping to build deep domain insights. Backlog & Investment Prioritization: Prioritize product backlogs and investment decisions based … strategic fit, user insight, and technical feasibility. Cross-Functional Collaboration: Partner closely with business leaders, software engineering, enterprise architecture, design, data, and delivery teams. Outcome & Value Tracking: Establish product goals, OKRs, and KPIs to continuously measure and evidence delivered value. Risk & Trade-off Management: Proactively balance trade-offs across ...

Senior User Researcher - SC Cleared Role Overview Location: London (Hybrid/Remote options dependent on client policy) Duration: 3 months initially Rate: £500 per day (Umbrella/Inside IR35) Clearance: Active Home Office-sponsored SC Clearance is essential About the Role We are urgently seeking an experienced Senior User Researcher to join a high-profile government client in London. Operating within complex environments and sensitive policy areas, you will plan and lead user research activities to help shape critical public services that adhere strictly to GDS standards. Key Responsibilities Build & Align: Establish user-centred practices ...

Cleared UX Designer to join a high-profile government digital transformation programme. Working within a multidisciplinary Agile team, you'll help design and deliver user-centred digital services that meet GDS standards and provide excellent user experiences. Key Responsibilities Lead UX design activities across complex digital services … products. Create user journeys, wireframes, prototypes and interaction designs. Conduct and interpret user research to inform design decisions. Collaborate with User Researchers, Service Designers, Product Managers, Developers and Content Designers. Ensure services meet GDS standards, accessibility requirements and user needs. Facilitate workshops and stakeholder engagement ...

opportunity has arisen for a Senior Product Designer to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment. We are looking for a Senior Product Designer who can work across UX and UI design , particularly … situations where requirements may be unclear, incomplete or evolving . You will use research, stakeholder input and design expertise to develop practical, user-centred solutions, while working with product, research, content, behavioural science and engineering teams. You will be involved in designing participant invitation journeys , developing ...