1 to 25 of 40 Contract User Research Jobs in the UK

UX Research Manager Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC UK, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you … new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced UX Research Manager to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help influence, shape and define the … collaborate closely with business, product, and engineering teams, elevate our design vision, and help embed a design-led culture of creativity, quality, and innovation. About The Role: The UX Research Manager reports into the Head of Insight, within our Insight, Strategy and Effectiveness Centre of Excellence. Day to day you will be embedded in the Experience Design team in More ❯

Job Title: User Researcher Location: Newcastle upon Tyne, UK (Hybrid) Employment Type: 6 Months Contract My client, a leading global professional services company specializing in digital transformation and management consulting , is looking for a skilled User Researcher to join their team. This is a hybrid role, requiring you to be on-site 3 days a week in Newcastle … upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user research (Discovery, Alpha, Beta, Live). Embed … user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is required. This is a More ❯

User Researcher 6-7 months London or Leeds/Remote - Up to 1 day per week on-site £490 per day - Umbrella only Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications. Techniques may include ethnographic research, generative … research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing. Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in user research Sensitive material to do with cervical screening (sexual assault, medical trauma, LGBTQIA+ experiences … Planning, executing and reporting research that will shape services as a standalone user researcher Expected to have deep user research experience, including creating safeguarding practices and approaches Experience with content testing with a focus on inclusivity and accessibility Good communicator, able to manage complex stakeholder landscapes and influence people's decisions All profiles will be reviewed More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or More ❯

to Cheshire site) Duration: 6 months + possible renewals We re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

to Cheshire site) Duration: 6 months + possible renewals We’re looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

to Cheshire site) Duration: 6 months + possible renewals We're looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct user research, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct user research, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯

User Researcher 6 Months Hybrid - London 2 days per week (Inside IR35) £590 per day (Inside IR35) ***Due to the nature of the client, the selected candidate must be eligible for SC Clearance and have at least 5 years' residence in the UK*** The ideal candidate will have experience in GDS projects and have experience of Service Design Requirements … for the role Strong experience in user research, service design, or human-centred design Strong portfolio of research work demonstrating strategic impact, storytelling, and end-to-end capability Deep expertise in user-centred design principles and research methodologies Experience working within agile teams Skilled in planning, conducting, and analysing research independently Able to communicate … findings clearly and influence decision-making at all levels Comfortable facilitating workshops and engaging senior stakeholders Familiarity with accessibility standards (e.g., WCAG) and inclusive research practices Understanding and experience of Government Digital Services (GDS) Desirables Exposure to digital service delivery and integration with design systems Degree in User Research, Psychology, HCI, Anthropology, or a related discipline Disclaimer More ❯

Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯

and safety aspects of using AI in drug discovery and the clinic. Key responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application's risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development Knowledge of generative AI and large language models Strong skills in Python, including development and testing Knowledge of agile practices and able to perform … AI/ML approaches and deployment of AI/ML powered applications - especially using language models or NLP and agent-based approaches (e.g. LangGraph, PydanticAI, AutoGen) Prior experience conducting user research for AI applications Knowledge of AI/ML evaluation and benchmarking approaches, including safety and robustness evaluations Web-based front end development experience More ❯

User Researcher - Contract Opportunity Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to … Details Rate : 450 per day (Inside IR35) Duration : 6 months Location : Edinburgh - 2 days per week on-site Start Date : ASAP Role Overview You'll be responsible for: Leading user research activities across digital projects Creating and socialising user personas, journeys, and site maps Producing wireframes, prototypes, and user flows for feedback Conducting usability testing and … user interviews Embedding test-and-learn practices across the organisation Collaborating with product, digital, and data teams Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power More ❯

User Researcher - Contract Opportunity Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to … Details Rate : £450 per day (Inside IR35) Duration : 6 months Location : Edinburgh - 2 days per week on-site Start Date : ASAP Role Overview You'll be responsible for: Leading user research activities across digital projects Creating and socialising user personas, journeys, and site maps Producing wireframes, prototypes, and user flows for feedback Conducting usability testing and … user interviews Embedding test-and-learn practices across the organisation Collaborating with product, digital, and data teams Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power More ❯

evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and user research to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯

Outside IR35 We are seeking a highly skilled Service Designer to join our dynamic team. The ideal candidate will be responsible for designing and enhancing services, ensuring they meet user needs and align with business goals. The successful applicant will have a strong understanding of user-centred design principles and methodologies, as well as experience in delivering services … that are efficient, effective, and enjoyable for users. Key Responsibilities: - Collaborate with stakeholders to identify user needs and service requirements. - Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. - Create service blueprints, user journey maps, and prototypes to visualise service delivery processes. - Work closely with cross-functional teams, including … standards and guidelines to ensure consistency across services. - Facilitate workshops and design sessions to engage stakeholders and gather feedback on service concepts. - Continuously iterate on service designs based on user feedback and performance data. Required Skills and Qualifications: - Proven experience as a Service Designer or in a similar role. - Strong understanding of Government Digital Service (GDS) principles and frameworks. More ❯

User Researcher - 6 months - UCD - Inside IR35 An exciting opportunity for an experienced User Researcher to work for a public sector organisation in Edinburgh. The User Researcher will be embedded in a multidisciplinary team and responsible for planning and carrying out user research activities in line with the overall Digital Strategy. This role combines user engagement skills and planning to deliver upfront and continuous design practices in an agile way Essential skills: Proven experience in user research using agile practices and Scottish Government recommended design practices Strong knowledge of SG Digital Standards and Agile design practices Excellent working knowledge of design and collaboration tools Extensive knowledge of Microsoft 365, Azure, and Power … Platform products Excellent communication and stakeholder management skills Ability to balance governance requirements with agile delivery Relevant certifications in research methodologies and/or working with Microsoft technologies Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯

User Researcher 6 months Remote - must be flexible to attended on site meetings Inside IR35 - Umbrella only We are seeking a highly skilled User Researcher to join our public sector client, to work within the legal operations team. Key skills required: Analysis and synthesis Inclusive research Research Society and technology Strategic insight Technical understanding (user-centred design) User-centred and Agile practices Working autonomously All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply More ❯

the CTO organisation. This team is leading a company-wide "everything-as-code" initiative, transforming how policies, standards, and controls are managed. The role focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design … thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock-ups that reflect user-centred design principles. Facilitate design thinking workshops and translate complex business requirements into elegant, user-friendly service solutions. Conduct user research, usability testing, and feedback analysis to inform service … development. Present service concepts and progress confidently to stakeholders at all levels. Stay current with service design and development trends, introducing innovative solutions that enhance user experience and business outcomes. Manage stakeholder relationships and ensure user needs are prioritised throughout the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of More ❯

Join Our Team as a UX Designer!Location: Coedkernew, Newport | Contract Type: Temporary (6 Months) | Full-Time Are you passionate about creating user-centric designs? Do you have a knack for transforming complex financial concepts into intuitive experiences? If so, we want YOU to join our dynamic team at [Company Name], a leading Financial Institution & Insurance provider! What You … ll Do:As a UX Designer, you will play a vital role in enhancing our digital products. Your creativity and expertise will help us deliver seamless user experiences that resonate with our clients. Here's what you can expect: Collaborate with cross-functional teams to understand user needs and business goals.Conduct user research and usability testing … gather insights and identify pain points.Design wireframes, prototypes, and high-fidelity mockups that reflect our brand and engage users.Iterate on designs based on feedback and analytics to continuously improve user satisfaction.Stay updated on industry trends and best practises to keep our products at the forefront of innovation. What We're Looking For:To thrive in this role, you should More ❯

Join Our Team as a UX Designer! Location: Coedkernew, Newport Contract Type: Temporary (6 Months) Full-Time Are you passionate about creating user-centric designs? Do you have a knack for transforming complex financial concepts into intuitive experiences? If so, we want YOU to join our dynamic team at Company Name , a leading Financial Institution & Insurance provider! What You … ll Do: As a UX Designer, you will play a vital role in enhancing our digital products. Your creativity and expertise will help us deliver seamless user experiences that resonate with our clients. Here's what you can expect: Collaborate with cross-functional teams to understand user needs and business goals. Conduct user research and usability … and identify pain points. Design wireframes, prototypes, and high-fidelity mockups that reflect our brand and engage users. Iterate on designs based on feedback and analytics to continuously improve user satisfaction. Stay updated on industry trends and best practises to keep our products at the forefront of innovation. What We're Looking For: To thrive in this role, you More ❯

Outside IR35 BPSS Start Date 1st October We are seeking a skilled Interaction Designer to join our team. The successful candidate will play a pivotal role in shaping user experiences that are intuitive, engaging, and accessible. Responsibilities: Conduct user research and usability testing to inform design decisions, ensuring that user insights are integrated into the design … process. Collaborate with crossfunctional teams, including product managers, developers, and other designers, to create user-centred design solutions that align with project goals. Develop wireframes, prototypes, and interaction specifications that effectively communicate design concepts and facilitate stakeholder understanding. Participate in the Government Digital Service (GDS) assessment process to ensure designs meet GDS standards and guidelines. Leverage knowledge of government … processes and services to design solutions that enhance user interactions with digital platforms, streamlining access to essential information and services. Ensure all designs adhere to accessibility standards and best practises, making our services usable for all individuals, including those with disabilities. Continuously iterate on designs based on feedback and changing user needs, fostering an environment of constant improvement. More ❯

content that enhances usability and clarity. Write clear, concise, and compelling microcopy, UI text, error messages, and product guidance. Develop and maintain a consistent voice and tone across all user touchpoints. Contribute to user research and usability testing to validate content effectiveness. Help define and evolve our content strategy, guidelines, and best practices. Stay informed about industry … We're Looking For Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment. Exceptional writing, editing, and proofreading skills. Strong understanding of user-centered design principles and content accessibility. Comfortable working collaboratively in cross-functional teams . Excellent communication, time management, and organizational skills. A portfolio demonstrating your best UX/content … design work (microcopy, flows, style guides, or case studies). Nice to Have Experience working on Trust & Safety, compliance, or other high-stakes user experiences. Familiarity with design tools (e.g., Figma, Sketch) and content management systems. Knowledge of localization and writing for global audiences. Why Join Us Be part of a mission-driven team that's shaping safe, inclusive More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯