1 to 25 of 27 Contract User Research Jobs in the UK

digital application. This is an opportunity to play a key role in shaping the direction of a complex, high-impact service by ensuring that user needs are clearly understood and evidenced from the outset. You will work directly within a multidisciplinary product team, alongside a UX Designer, Product Owner … engineers and stakeholders, helping to define and validate the direction of the service through high-quality research and insight. The role is research-focused, with design collaboration forming an important part of how your work informs and shapes the product. About You This is an excellent opportunity ...

Junior User Researcher (UCD Experience required) Remote (with occasional UK travel - approx. 2-3 days per month in London) £310 per day | Inside IR35 Initial 7 months with strong extension potential SC eligibility required - 5 years of UK Residency About the role I'm working with a key consultancy … client that's looking to bring in an enthusiastic Junior User Researcher to support the delivery of impactful, user-centred digital services.You'll be embedded within a multi-disciplinary Agile team, collaborating closely with product managers, designers, developers and stakeholders to understand real user needs and translate ...

Senior User Researcher – Stakeholder, Policy, Research My leading client based in London is looking for an experience Senior User Researcher for an initial 3 month contract with the view to extend Please note this role will be hybrid with an expectation of 50% attendance in the London … office As the Senior User Researcher , you will lead the planning, design and delivery of user research activities to help the organisation get a deep understanding of the people that use digital and data services and products, to support delivery of wider policy Principal accountabilities Produce research ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

User Researcher - £525 per day inside IR35 - 6 months Exalto consulting are currently recruiting for a contract user researcher, this is inside IR35 paying £525 per day and just need to go to client site in London x1 day a month. Experience for the role: . Around 7+ … years' experience in user research . Comfortable leading focus groups and speaking to a range of users . Able to plan, run and wrap up research with minimal support . Experience working alongside service designers or in multidisciplinary teams . Good at communicating findings in a straightforward ...

Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within a government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal … service managers, product managers, programme directors, delivery teams and policy stakeholders to develop service concepts, shape end-to-end journeys, and ensure services meet user needs while aligning with organisational and policy constraints. Key Responsibilities Lead service design activity across complex services, taking ownership of end-to-end service ...

working with a leading UK media organisation to engage an experienced Contract Software Engineer to support the development of a large scale, user centric digital platform. The platform is UI and UX heavy, highly visible, and used by millions, sitting at the intersection of content, information, and media. This … taking clear ownership of outcomes across complex, multi dependency environments. Key Responsibilities * Work collaboratively with Product Managers and UX Designers during discovery to translate user needs into feasible, high quality technical solutions. * Actively participate in user research, contributing engineering insight to inform product and design decisions. * Design ...

Cleared User Researcher - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within … central government environment . This is an excellent opportunity to work on a high-impact programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong GDS experience , including working to the Government ...

Cleared User Researcher - Contract Rate: Up to £650 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced DV-cleared User Researcher to support the delivery of user-centred digital services within … central government environment. This is an excellent opportunity to work on a high-impact, secure programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Developed Vetting (DV) clearance - must be current and transferable Strong experience working to GDS standards ...

Overview: A Content Designer is required for our higher education client to work on their M365 Copilot programme to support the delivery of effective, user-centred guidance and training materials. You will work closely with their Human-Centred Design (HCD) Consultant and the Academic Lead, and this role will … Designer M365 Copilot you will possess the following: Proven experience as a Content Designer, Content Strategist, Technical Writer or similar role. Strong understanding of user-centred and human-centred design principles. Experience creating digital learning or training content, ideally within an educational or public-sector environment. Ability to translate ...

work genuinely matters. You'll be leading UX across key digital products and services - shaping the design process, influencing product direction and making sure user needs stay front and centre throughout. What you'll be doing Leading UX strategy and delivery across one or more product workstreams Managing … mentoring designers, setting quality standards and ways of working Working closely with product managers, engineers + senior stakeholders to align design with business + user goals Running and overseeing user research, usability testing and insight generation Translating complex regulatory and operational requirements into clear, usable experiences Championing ...

high-quality content in line with GDS standards . You will work as part of a multi-disciplinary team to design clear, accessible, and user-centred content that supports critical public services. The Role As a Content Designer, you will be responsible for shaping and delivering content that meets … user needs, policy requirements, and government best practice. You will play a hands-on role in improving service journeys and ensuring content is evidence-based, accessible, and effective. Key responsibilities include: Designing, writing, and iterating content for digital public services Applying content design principles across complex, multi-channel services ...

potential We're looking for an experienced SC-cleared Content Designer to join a central government digital programme , helping to design clear, accessible and user-focused content for public-facing services. You'll work as part of a multidisciplinary team delivering services that meet the Government Service Standard . … alpha and beta phases Confidence working with senior stakeholders, policy teams and digital delivery colleagues Responsibilities Create clear, concise and inclusive content that meets user needs and accessibility standards Use data, user research and testing to continually improve content journeys Collaborate closely with user researchers, designers ...

PURPOSE Responsible for designing the end-to-end journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams … standards, guidance, and style patterns, contributing to developing the service design community, embedding service design standards, working in the open and keeping the user at the centre of all you do. DUTIES AND RESPONSIBILITIES Work closely with large, complex service areas to help them build their digital transformation plans ...

building responsive, accessible interfaces and scalable design systems that align seamlessly with brand storytelling. You will own the design of complex features, the user experience from discovery to delivery. Type: 3 Month Contract Day Rate: Market Rates (Outside IR35) Location: Manchester/Hybrid Start: ASAP Skills - Strong experience within … Product Design role, focused on user research, utilising a traditional UX centric approach for SaaS Platforms -Figma is the foundation of our work, so advanced fluency in Variables and Dev Mode is essential. -Strong Design approach, produce user-centred design solutions, transform product ideas from concept through ...

lead a portfolio of complex, high-risk products through their full lifecycle. You will set the strategic vision and roadmap, making decisions that balance user and organisational value. Through your product management expertise and leadership, you will guide cross-functional teams to deliver innovative solutions that drive real impact. … ensuring successful delivery Coach and mentor other product professionals, building a strong product management community Represent product management with senior stakeholders, advocating for user-centred insights and data-driven decisions Leverage agile and lean practices to select the most appropriate delivery methods and encourage reflective practices Ensure products deliver ...

teams, project stakeholders and multidisciplinary specialists. You will guide and coordinate service design activity for the project and may manage or matrix-manage other user-centred design professionals, depending on project needs. You will be working through the entire design and delivery process, from framing problems, understanding, and visualising … their implementation. Principal Accountabilities Lead service design for the special project , defining the design approach, methods and priorities, and ensuring alignment with project goals, user needs and policy intent. Coordinate and guide UCD disciplines (e.g., service design, user research, content design, interaction design, business analysis) working ...

architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential ...

across teams. Cross-team coordination is a key differentiator at this level. Collaborate regularly with product managers, designers, proposition managers, risk, security, pen testers, user researchers, and a Data Engineering team working towards a shared single source of truth. Sprint reviews are attended by senior business leaders, so clear ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

September Overview We are looking for an experienced Content Designer to join a high-impact NHS programme. You will be responsible for creating clear, user-centred content that meets GDS standards and works for a diverse range of users in a complex healthcare environment. You will work closely with … multidisciplinary teams including UX designers, researchers, product managers, and developers to ensure content is accessible, consistent, and aligned to user needs throughout the delivery lifecycle. Key Responsibilities Design and deliver clear, accessible content across digital NHS services and products Apply GDS content design principles and the NHS content style ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

take a senior, strategic role on a major central government digital programme . This role will suit someone who can set direction for user-centred design, lead and mentor teams, and influence at programme and senior stakeholder level while ensuring delivery meets the Government Service Standard . Key Requirements … Government Service Standard Proven experience operating as a UCD/Design Lead on complex digital services Strong background in leading multidisciplinary design and research teams Confidence influencing senior stakeholders, service owners and programme leadership Experience shaping UCD strategy across multiple products or services Responsibilities Set the UCD strategy ...

closely with testers, engineers, and researchers, you'll help deliver changes safely while supporting live systems. What You'll Be Doing Building and maintaining user-facing applications and back-end .NET API services Designing and developing secure, well-structured code using modern engineering standards Collaborating with user researchers … deliver user-centred solutions Supporting junior developers through mentoring and guidance Managing releases via CI/CD pipelines and supporting systems in production What We're Looking For Experience developing software across front-end and back-end (.NET APIs) Strong problem-solving skills and the ability to design solutions ...

leadership Facilitating clear and effective communication between technical and non-technical stakeholders, translating complexity into actionable decisions Working closely with the Product Manager and User Researchers to ensure delivery stays aligned to user needs and Alpha outcomes Identifying and removing blockers proactively, escalating where necessary, and keeping ...