1 to 25 of 37 Contract User-Centered Design (UCD) Jobs in the UK

enabled services, contributing to innovative solutions. Demonstrated strength in leading multidisciplinary teams across product management, user-centered design (UCD), architecture, business analysis, suppliers, and service management, fostering a collaborative environment. Proficiency in developing or contributing to business cases, with a focus on cost modelling ...

important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership of interaction design and prototyping activity within a multidisciplinary team. The successful candidate will be the lead specialist for interaction design and will play … user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys and interactions based on user ...

helping public sector multi-disciplinary teams gain an understanding of user needs, using their expertise to turn insight into meaningful design decisions, and ensure that products and services are accessible, inclusive and genuinely user-centred. Responsibilities include: - Apply a range of qualitative and quantitative … research, with demonstrable experience gained within large, complex or highly regulated project environments. - Strong experience of User-Centred Design (UCD) and have worked as part of multidisciplinary delivery teams. - Practical knowledge and experience of the Government Digital Service (GDS) standards, including applying GDS principles ...

role in helping multi-disciplinary teams gain an understanding of user needs, using their expertise to turn insight into meaningful design decisions, and ensure that products and services are accessible, inclusive and genuinely user-centred. Responsibilities include: - Apply a range of qualitative and quantitative … research, with demonstrable experience gained within large, complex or highly regulated project environments. - Strong experience of User-Centred Design (UCD) and have worked as part of multidisciplinary delivery teams. - Practical knowledge and experience of the Government Digital Service (GDS) standards, including applying GDS principles ...

centred content for complex digital services. You'll use evidence, user research and data to understand user needs and design content that helps people successfully navigate services and complete their goals. This is a hands-on role requiring someone comfortable working within complex public … wider public sector. Experience designing content for complex transactional or digital services. Excellent understanding of user-centred design (UCD) principles. Experience using user research and data to inform content decisions. Strong knowledge of accessibility and inclusive design. Experience working within multidisciplinary Agile delivery teams. ...

user-centred digital services that meet both user needs and Government Digital Service (GDS) standards. Key Responsibilities Lead interaction design activities across complex digital services and transformation programmes. Design clear, effective and accessible user journeys, workflows and interfaces. Create wireframes … prototypes and interaction patterns to test and communicate design concepts. Collaborate closely with User Researchers, Service Designers, Product Managers and Developers. Use research insights and data to inform design decisions and improve user outcomes. Contribute to the development and maintenance of design ...

experienced SC Cleared UX Designer to join a high-profile government digital transformation programme. Working within a multidisciplinary Agile team, you'll help design and deliver user-centred digital services that meet GDS standards and provide excellent user experiences. Key Responsibilities Lead UX design … digital services and products. Create user journeys, wireframes, prototypes and interaction designs. Conduct and interpret user research to inform design decisions. Collaborate with User Researchers, Service Designers, Product Managers, Developers and Content Designers. Ensure services meet GDS standards, accessibility requirements and user ...

stakeholders, including Director and SRO level contacts. Identify, manage and mitigate risks, issues and dependencies. Facilitate collaboration across product, user-centred design, technical, architecture and security teams. Improve delivery frameworks, governance processes and ways of working. Support government assurance activities and programme reporting requirements. Ensure successful ...

with specific access needs or accessibility requirements. Stakeholder Management: Navigate and engage challenging stakeholders, successfully advocating for User-Centred Design (UCD) in fast-paced delivery environments. Essential Criteria Active Home Office-sponsored SC Clearance (Mandatory). Proven public sector experience and strong alignment with GDS standards ...

retention, and attainment. Work closely with data engineers, BI developers, analysts, and technology partners to deliver product enhancements. Champion user-centred design and continuous improvement practices. Monitor product performance and user adoption, identifying opportunities for further optimisation. Support governance, data quality, and compliance considerations ...

journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design … Designer within multidisciplinary teams. Experience designing and improving complex end-to-end services. Strong understanding of the Government Digital Service (GDS) Service Standard and UCD practices. Excellent stakeholder management and facilitation skills. Demonstrable experience creating: Service Blueprints User Journeys Service Maps End-to-End Service Designs Experience working ...

transformation needs. Senior enterprise architecture experience across digital, data and technology services. Strong understanding of digital government service delivery, user-centred design, accessibility and assurance. Experience designing or assuring complex, regulated, data-rich services. Practical knowledge of cloud architecture, preferably Microsoft Azure, integration, identity, security ...

reporting and meaningful delivery metrics. Identify and remove risks, blockers and organisational impediments. Work closely with product, technical and user-centred design colleagues. Communicate delivery progress, challenges and priorities to senior stakeholders. Conduct internal digital governance assessments aligned with GDS service standards. Coach teams in agile ...

reporting and meaningful delivery metrics. Identify and remove risks, blockers and organisational impediments. Work closely with product, technical and user-centred design colleagues. Communicate delivery progress, challenges and priorities to senior stakeholders. Conduct internal digital governance assessments aligned with GDS service standards. Coach teams in agile ...

environments. - Ability to simplify complexity and communicate service concepts clearly. - Experience working in agile, multidisciplinary teams. - Understanding of GDS, user-centred design, and accessibility principles. - Confidence working with stakeholders at all levels. - Government background. ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver ...

needs, business goals and technical constraints. Create user flows, wireframes, UI designs and prototypes. Use research and data to inform design decisions. Conduct/participate in usability testing and iterate designs based on feedback. Work closely with Product and Engineering teams to deliver solutions. Apply … design systems, UX best practices and accessibility principles. We're looking for: 3-5 years' experience in Product Design, UX Design or UX/UI Design. Strong experience with Figma and prototyping . Experience with user research, usability testing and design ...

major public sector digital transformation programme delivering user-centred, accessible services. Working within a multidisciplinary team, you will lead content design activities across complex digital services, ensuring content is clear, accessible and aligned with user needs. You will collaborate closely with designers, researchers, business … creating service content and microcopy for complex digital services Strong understanding of accessibility standards and inclusive content design Experience working within multidisciplinary UCD teams Ability to interpret and apply user research findings Excellent stakeholder engagement and communication skills Active SC Clearance Technical Environment Experience with ...

improving end-to-end public services, ensuring they meet user needs, business objectives and GDS standards. Key Responsibilities Lead service design activities across complex digital and business transformation programmes. Map and design end-to-end services, identifying pain points, opportunities and improvements. Facilitate workshops … with stakeholders to understand processes, challenges and user needs. Create service blueprints, user journeys and other service design artefacts. Collaborate closely with User Researchers, Product Managers, Business Analysts and Delivery Managers. Support service teams through Discovery, Alpha, Beta and Live phases. Ensure ...

opportunity for a number of Content Designer's on a long term program of work. Content Designers provide leadership in content strategy and design, ensuring services are clear, accessible, user-centred, and aligned with organisational goals and GDS standards. At a high level, this includes tasks … creating and iterating ideas through sketching, prototyping, and testing * Strong collaboration skills within multidisciplinary teams * Solid experience of Automation or AI * Experience working with UCD team members in a low UCD maturity environment. Desirable skills/knowledge/experience: * Experience working on large-scale government/defence digital services * Familiarity ...

Digital Professionals to support delivery across the Government Gateway programme. Opportunities are available for individuals with backgrounds in User Research, Interaction Design, or Content Design, working within agile, multidisciplinary teams to improve critical public services used by millions of citizens and businesses. You will … creating user-centred, accessible, and evidence-based digital services by understanding user needs, shaping service experiences, developing content and design solutions, and collaborating closely with researchers, designers, product managers, engineers, and stakeholders. Key Responsibilities: Supporting the design and delivery of user ...

pain points, and generate actionable insights that help shape accessible, user-centred services. This is an exciting opportunity to influence the design and improvement of government and public sector services, ensuring they meet the needs of citizens and service users. Key Responsibilities Plan and conduct user … research. Analyse findings and communicate insights to stakeholders and delivery teams. Create user journeys, personas, and research reports to support service design and product development. Work closely with Service Designers, Product Managers, Business Analysts, Developers, and Content Designers. Champion user-centred design ...

work closely with multidisciplinary teams to ensure user needs drive product and service decisions throughout the delivery lifecycle. Key Responsibilities Plan, design and conduct user research across Discovery, Alpha, Beta and Live phases. Apply a range of qualitative and quantitative research methodologies, including interviews … with GDS principles, standards and assessment requirements. Communicate research outcomes effectively to both technical and non-technical stakeholders. Champion user-centred design, accessibility and evidence-based decision-making. Support continuous service improvement through ongoing research and feedback loops. Essential Experience Proven experience as a User ...

central government programmes. You'll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government programmes that support critical public services. … Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers * Facilitate workshops to understand user needs, pain points, and service improvements * Produce service blueprints, journey maps ...

shape and improve digital services by delivering high-quality user research and ensuring user needs are central to service design and delivery. Key Responsibilities Plan and conduct qualitative and quantitative user research activities. Carry out user interviews, usability testing, workshops … discovery research. Analyse and synthesise research findings into clear, actionable insights. Communicate findings to product, design and delivery teams, as well as senior stakeholders. Produce user journeys, personas and other research artefacts where appropriate. Champion user-centred design and evidence-based decision ...