1 to 25 of 36 Contract User-Centered Design (UCD) Jobs in the UK

prior to appointment. They require someone with extensive experience working in the Public Sector, specifically with Government Digital Services. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user … journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team ...

government client of theirs. They require someone with extensive experience working within central government, with hands on GDS experience. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user … journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team ...

Platform Portal, ensuring they meet the needs of our users while aligning with business goals. Key Responsibilities Lead the end-to-end UX design process for digital products, from discovery and research through to prototyping and delivery. Conduct user research, interviews, and usability testing to gain … wireframes, prototypes, and high-fidelity designs that deliver seamless and delightful experiences. Collaborate closely with product managers, developers, and visual designers to ensure design feasibility and consistency across projects. Advocate for the user at every stage of the design process, championing accessibility and inclusive ...

Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer , you'll work within … multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders ...

days per week. You will collaborate closely with client stakeholders, product managers, technical leads, business analysts, user researchers, and design professionals to ensure effective delivery and stakeholder engagement. Reporting into the overall program manager. Key Responsibilities: Agile Delivery Leadership: Facilitate and lead all Agile ceremonies (e.g. … escalating where necessary and ensuring delivery momentum is sustained. Service and User-Centric Approach: Champion user-centred design (UCD) practices by involving the development team in user research activities (e.g. as observers during sessions) and incorporating findings into the backlog. Ensure research ...

Proven experience as a User Researcher within the Public Sector Strong knowledge of GDS Service Standards and user-centred design principle. Ability to plan and execute qualitative and quantitative research methods. Excellent communication and stakeholder engagement skills. If you are interested in this role ...

Proven experience as a User Researcher within the Public Sector Strong knowledge of GDS Service Standards and user-centred design principle. Ability to plan and execute qualitative and quantitative research methods. Excellent communication and stakeholder engagement skills. If you are interested in this role ...

mandatory). Proven experience as a Content Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles Ability to create and iterate content based on user research and analytics. Excellent communication and stakeholder engagement skills ...

mandatory). Proven experience as a Content Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles Ability to create and iterate content based on user research and analytics. Excellent communication and stakeholder engagement skills ...

process, ensuring solutions meet user needs while aligning with business objectives. Key Responsibilities Lead the full UX design lifecycle, from discovery and research through to prototyping and delivery. Conduct user research, interviews, and usability testing to uncover insights. Translate findings into user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with product managers, developers, and visual designers for seamless execution. Champion accessibility and inclusive design principles throughout the process. Continuously improve products based on analytics and user feedback. Mentor junior designers and help shape design ...

working and contribute to effective product governance and delivery practices Act as the voice of the customer, promoting user-centric design and continuous improvement Essential Skills & Experience: Strong experience in product management or business analysis within commodities or capital markets Proven track record working closely with ...

future of millions of people. You have a strong research background, with experience in the full range of user research and design methods and the ability to translate research findings into actionable recommendations and be ready to quickly get to work in an agile multidisciplinary team … input from colleagues and valuing a multidisciplinary team. You will be passionate about the value of integrating user insights into the design process of a service, channelling your energy and enthusiasm to ensure that quality user research is both carried out and delivered effectively ...

research, including mentoring junior researchers and decision making. - Strong qualitative and quantitative research and analysis expertise. - Deep understanding of user-centred design, service design, and human factors, ensuring user insights are embedded throughout design, development, and delivery.- Strong stakeholder engagement … client in conjunction with this vacancy only. KEY SKILLSUSER RESEARCH, USER ANALYSIS, DATA ANALYSIS, USER JOURNEY, SERVICE DESIGN, QUANTITATIVE RESEARCH, VISUAL DESIGN, FRONT END DEVELOPMENT, PUBLIC SECTOR , DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED ...

Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography … team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online ...

team on accessibility best practice. Understands the impact of accessibility decisions on business performance and efficiency. Strong grasp of user-centred design principles and their application to accessibility. In-depth knowledge of accessibility testing and quality assurance processes. Excellent problem-solving skills with the ability ...

London/Newcastle/Portsmouth/Manchester) - £364 Skills/experience - GOVERNMENT PROJECT Extensive practical experience of qualitative research methodologies, in terms of design, execution and analysis Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances: Practical experience of quantitative … research methodologies An understanding of service design, visual design, Front End development and agile methodologies. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test and research sessions. Proven experience of working in an agile ...

products. You'll be embedded within a cross-functional delivery team, working at pace to translate user insight into practical, scalable design solutions. This role suits an experienced contractor who can quickly add value, influence stakeholders, and deliver end-to-end design outputs. Essential … Skills & Experience Extensive experience delivering digital product design within complex environments Strong user-centred design, interaction design, and prototyping capability Proven experience working within agile, cross-functional product teams Excellent communication and stakeholder engagement skills High proficiency with Figma, Miro , and similar ...

public-sector programme. The ideal candidate will have proven experience designing intuitive, accessible user journeys and a solid understanding of service design principles. Essential Skills: Government background/SC Cleared Strong experience as an Interaction Designer within government or large-scale digital environments. Proficiency in creating … wireframes, prototypes, and interaction flows using tools such as Figma, Sketch, or similar. Solid understanding of user-centred design, accessibility, and inclusive design principles. Experience working in agile, multidisciplinary teams. Ability to communicate design decisions clearly to both technical and non-technical ...

questions and activity based on impact, risk, and delivery needs Experience translating user insight into clear, usable outputs that inform service design and decision-making USER RESEARCH, USER RESEARCHER, USER-CENTRED DESIGN, HUMAN-CENTRED RESEARCH, QUALITATIVE & QUANTITATIVE ANALYSIS … CASE STUDY, UX RESEARCH, DESIGN THINKING, AGILE & LEAN UX, JOURNEY MAPPING, STORYTELLING, GOVERNMENT, PUBLIC SECTOR Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy ...

months Telford with 2 days/week in office £365 per day - Umbrella only As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics … in an inclusive and accessible way Work in a multi-disciplinary delivery team What you'll need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery ...

pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics … in an inclusive and accessible way Work in a multi-disciplinary delivery team. What you will need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery ...

demonstrate a proposed approach to content changes or improvements show the value of prototyping to the team Stakeholder relationship management (content design) You can: identify important stakeholders and communicate with them clearly and regularly tailor communication to stakeholders' needs and work with them to build relationships, while also … meeting user needs build and reach consensus work to improve stakeholder relationships, using evidence to explain decisions made Strategic thinking (content design) You can: contribute to content strategies and policies create content patterns or standards provide support for content improvement projects effectively focus on outcomes rather ...

Central Gov Discovery project. You will be responsible for: Owning: Journey mapping and service blueprints Ideation and co-designing workshops with stakeholders Service design prototypes for testing Supporting: Research and user testing activities GDS service assessment Beta roadmaps and Discovery/Alpha reporting Must haves: Active … Clearance Strong collaboration and stakeholder engagement skills Proven experience advocating for user-centred design in complex public sector environments Please apply by submitting your latest CV for immediate review by our Talent team. Thank ...

Essential Skills: Active SC Clearance required Proven experience conducting user research for digital services. Strong understanding of user-centred design, usability principles, and accessibility standards. Experience working with the GOV.UK Design System and delivering services aligned to the GDS Service Standard . ...

case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created … groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years ...