Team Leader - 2ndLine Support Analyst £30 per hour/Inside IR35 Urgent/6 months We're seeking an experienced and proactive Senior 2ndLine Support Analyst who combines strong hands-on technical capabilities with leadership experience. This role suits someone looking for … and is confident taking ownership, guiding others, and acting as a right-hand to the IT Service Delivery Manager. You'll deliver high-quality 2ndline technical support across the business while providing leadership and mentoring to the Service Desk Technical Team. This is an ideal step … someone with experience leading a team or who's ready to grow into a team management role. Core Responsibilities Lead by example in resolving 2ndline tickets efficiently and in line with SLAs Provide hands-on technical support for all end-user computing and business More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
2ndLine Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2ndLine Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a service that … really makes a difference. Key responsibilities: Provide 2ndLine support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
Role : 2ndLine Storage Support Engineer Location : Basingstoke We are looking for a 2ndLine System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers More ❯
Location - Abingdon FTC - 30k Position - 2ndLineEngineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User More ❯
Location - Abingdon FTC - 30k Position - 2ndLineEngineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User More ❯