3 of 3 Contract Apple Jobs in the UK excluding London

Skills Knowledge of Windows 10 and or Windows 11 Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive Knowledge of Apple devices (MacBooks, iPads and MacOS) Hardware Familiarity (Desktop, Laptop, Printers) Desirable Technical Skills Knowledge of ServiceNow Management tools Knowledge of Mobility Solutions Knowledge ...

Provide first-line IT support via ticketing system and in person Troubleshoot hardware, software, and user access issues Support Microsoft 365, Active Directory, and Apple devices Deploy and maintain laptops, peripherals, and mobile devices Escalate complex issues and contribute to continuous service improvement The ideal candidate will have at least ...

aligned to agreed SLAs and OLAs Log, prioritise, track and resolve tickets accurately within ServiceNow Provide remote and desk-side troubleshooting across desktops, laptops, Apple Macs, operating systems and core business applications Manage workload priorities while setting clear expectations with users Correctly route tickets and manage escalations where necessary Create ...