3 of 3 Contract Availability Management Jobs in the UK excluding London

existing systems. Produce and maintain technical documentation including: Low-Level Designs (LLDs) Build Guides Runbooks Operational Procedures Work closely with Service Management teams to investigate and resolve incidents and service requests. Contribute to service improvement initiatives, automation opportunities, and platform standardisation. Ensure all engineering activities are delivered in accordance … DHCP Exchange SQL Server WSUS Experience operating within virtualised infrastructure environments. Strong knowledge of system administration, including: Patching Backup and Restore Performance Monitoring Availability Management Experience using PowerShell for administration and automation tasks. Ability to create and maintain detailed technical documentation. Strong analytical and troubleshooting skills with ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

standards of security, documentation and customer service. 2nd Line System Administrator Responsibilities - Provide 2nd Line technical support across secure infrastructure environments. - Monitor system health, availability and performance using Event Management tools. - Investigate, triage and resolve incidents within agreed SLAs. - Escalate complex technical issues through established Service Management … operational standards. 2nd Line System Administrator Skills and Experience - Proven experience in a 2nd Line System Administrator or Infrastructure Support role. - Strong incident management, technical triage and troubleshooting experience. - Experience using Event Management and monitoring tools, including SCOM or SolarWinds. - Hands-on experience supporting VMware vCenter environments. - Experience ...