7 of 7 Contract CMDB Jobs in the UK excluding London

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal ( data wipe ...

integrations between ServiceNow and third-party tooling. Support estimation, planning and solution approvals. Work with customer stakeholders to define requirements and architecture roadmaps. Ensure CMDB design supports service visibility, operational processes and reporting requirements. Provide technical leadership to developers, administrators and project teams. Contribute to bid responses, solution reviews … Experience Proven experience as a ServiceNow Architect. Extensive hands-on experience delivering ServiceNow ITOM solutions. Strong expertise in: o Discovery o Service Mapping o CMDB o Event Management o Cloud Discovery o Operational Intelligence (desirable) Experience integrating ServiceNow with enterprise monitoring and infrastructure tools. Strong understanding of ITIL and enterprise ...

build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. 4. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. 5. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. 6. Act as Level 3 escalation point; monitor platform … years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. 10. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. 11. Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration. 12. Strong REST/SOAP API integration ...

missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration focused role … agreed processes Update CI information including ownership, support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality ...

issues. Support device lifecycle activities including provisioning, refreshes, replacements and decommissioning. Prepare, test and issue devices to end users. Maintain accurate asset, inventory and CMDB records. Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. As a successful EUC Support Engineer, you will have … Knowledge of Mobile Device Management (MDM) and device lifecycle management. Strong first-line support and troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer ...

decommissioning activities. This role requires strong attention to detail, practical networking knowledge and experience working with network monitoring, configuration management and asset/CMDB systems. Key Responsibilities Asset and Configuration Management Tag and accurately record network assets. Add and maintain device information within the CMDB. Review and sense-check existing … completion of migrations. Remove successfully migrated or decommissioned devices from Nagios. Carry out manual removal of legacy ML devices from RANCID where required. Ensure CMDB, monitoring and configuration records are updated following migrations. Required Skills and Experience Previous experience in a Network Engineer, Network Specialist, Network Operations or Network Support ...

incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset tracking (CMDB), and escalating Major Incidents. This is a fully on-site, phone-focused role requiring participation in an on-call rota. Key Responsibilities … systems, end-user computing, and user onboarding/offboarding. Perform RA Agent duties, including smartcard unlocking, passcode resets, and account support. Maintain asset and CMDB records remotely, and provide cover for SACM staff when required. Identify and escalate potential Major Incidents (MIs) and Business Continuity Incidents (DBCIs). Contribute ...