21 of 21 Contract CMDB Jobs in the UK excluding London

model and schema design, including request types, asset/configuration management, and SLA structures. Design and oversee integrations between JSM and wider toolchains (e.g. CMDB, Jira Software, Confluence, monitoring and ITSM tools). Act as technical authority on JSM best practice, advising stakeholders on platform strategy, roadmap, and future capability. ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of service design and self-serve ...

focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings ...

true-ups and remediation Embed controls across procurement, finance and IT functions Drive licence optimisation , cost savings and cloud efficiency Maintain accurate asset data, CMDB alignment and reporting Support vendor negotiations and contract renewals As a successful Software Asset Management Administrator, you will have: Proven experience as a Software Asset ...

/TPRM) • Experience in Agile/Scrum methodology, handling end-to-end project lifecycle • Knowledge of integrations with enterprise monitoring tools • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP … performance tuning to ensure stability • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB) Desirable skills/knowledge/experience: • Excellent communication and interpersonal skills • Strong problem solving and analytical abilities • Good team management and time management skills • Ability ...

vulnerability management processes Enhance asset discovery and scanning coverage across on-prem and cloud environments Integrate Qualys with enterprise tools such as ITSM and CMDB platforms Automate workflows using APIs and scripting Produce reporting and dashboards for technical and business stakeholders Support remediation programmes and provide best practice guidance Skills ...

mobile and connected device activity across incident resolution, request fulfilment and deployment, covering build, configuration and distribution. Alongside this, you'll maintain accurate CMDB records, work closely with internal teams and external suppliers to resolve connectivity and telemetry issues, and support reporting across asset usage and trends. There ...

validation and optimisation of Service Mapping solutions Key experience required Strong hands-on experience with ServiceNow ITOM and Service Mapping Expertise in ServiceNow Discovery, CMDB and CSDM Experience with application dependency mapping and service modelling Ability to customise Service Mapping patterns and troubleshoot mapping issues Strong understanding of enterprise application ...

months initial. Large Estate - would suit someone who is just starting out on their career as a Hardware Asset Manager/Software License/CMDB specialist. Small but very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within ...

criteria and provide visibility through ServiceNow Dependency Maps and Unified Maps. Required Experience Strong ServiceNow ITOM and Service Mapping experience. Experience with ServiceNow Discovery, CMDB and CSDM. Knowledge of application dependency mapping and service modelling. Experience creating and customising Service Mapping patterns. Ability to interpret application and infrastructure architectures ...

business services, enabling accurate impact analysis and faster issue resolution. Required Experience Strong ServiceNow ITOM and Service Mapping experience. Experience with ServiceNow Discovery, CMDB and CSDM. Knowledge of application dependency mapping and service modelling. Experience creating and customising Service Mapping patterns. Ability to interpret application and infrastructure architectures and translate ...

Validatewhethereachlineisstillrequired Identifyownershipandaccountability Confirmsupplier/providerdetails Produceaclear,evidencedrecommendationforretentionorcessation Theauditwillsupportcostreduction,serviceoptimisation,andgovernancecompliance. 2.1AssetIdentification Compilea completeinventory of: PSTNlines Broadbandcircuits(includingDSL,FTTC,FTTP,leasedlines) Reconciledatafrom: Existingsupplierinvoices Internalrecords/CMDB(whereavailable) Localsitevalidationwhererequired 2.2DataCapture(PerLine) Foreachidentifiedline,thecontractormustcapture: Linereference/circuitID Physicallocation/site Businessuse(ifidentifiable) Associatedservice/system(ifknown) Serviceowner(namedindividualorrole) Sitecontact/suitecontact Supplier/ ...

Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. Act as Level 3 escalation point; monitor platform health … 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration. Strong REST/SOAP API integration skills; experience ...

Managed Service Providers (MSPs) Maintain accurate network diagrams and documentation Assist with annual Crypto Key Fill procedures Update and maintain the Configuration Management Database (CMDB) Offer technical on-call support out of hours on a 1 week in 4 basis What you'll bring: Experience with Juniper network devices ...

Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must … already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow Knowledge of CMDB and ServiceNow data model Experience with integrations (APIs, data mapping) Ability to translate business requirements into technical solutions Desirable ServiceNow certifications (CSA, CIS, CAD) Exposure to ITOM, CSM or AI modules Experience ...

Data Resilience Technical Consultant ServiceNow GRC/CMDB/Data Resilience/Operational Resilience £750 per day Manchester, Birmingham, Edinburgh or Bristol Hybrid working - 2 days per week onsite We're working with a major UK financial services organisation that is building out a new Data Resilience capability within … scrutiny through accurate, complete and well-maintained evidence What we're looking for You'll need strong hands-on experience across: ServiceNow GRC ServiceNow CMDB modelling ServiceNow Discovery Flow Designer Workflow automation Data models, asset relationships and complex data flows Data resilience principles, including integrity, availability, recovery and encryption Requirements ...

technical and business decisions. This is an excellent opportunity for a Business Analyst with experience across infrastructure, security, IAM, network segmentation or ServiceNow/CMDB initiatives who enjoys solving complex problems and working within large-scale technology programmes. Responsibilities Analyse requirements, data, processes and technical dependencies. Produce requirements, process maps … programmes. Strong analytical, requirements gathering and process improvement skills. Experience working with Architects, Engineers and Security teams. Exposure to IAM, PAM, Network Segmentation, ServiceNow, CMDB or Access Management initiatives. Excellent stakeholder management, workshop facilitation and communication skills. If you have the required skillset and would like to be considered, please ...

looking for a hands-on ServiceNow ITOM/Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete service maps, patchy Discovery, and a CMDB that needs turning into something people … environments then we want to here from you. What you’ll be doing You’ll be right in the middle of a large-scale CMDB uplift — improving how services, apps and infrastructure actually connect and behave. Build and fix ServiceNow Service Mapping (patterns, entry points, mapping runs) Get Discovery working ...

authoritative source of record. Build and enhance integrations with network management platforms, including Cisco Catalyst Centre . Develop integrations with ServiceNow to improve CMDB accuracy and synchronisation. Create supporting automation, technical documentation, and operational processes. Deliver knowledge transfer and recommendations for ongoing platform evolution. Key Skills & Experience Strong hands … Cisco Catalyst Centre or similar network management platforms. Scripting and automation experience (Python and APIs desirable). Strong understanding of enterprise networking, IPAM, and CMDB concepts. Excellent stakeholder engagement and documentation skills. Deliverables Assessment and recommendations to improve the network data landscape. Enhanced NetBox capabilities and data model. Automated discovery ...

troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise incidents, requests and asset records within ticketing and CMDB systems Author technical documentation including specifications and solution designs Requirements Proven experience in a 2nd line desktop support role Experience supporting users in a Microsoft environment … experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security best practice within a desktop support environment Full, valid ...