South East London, London, United Kingdom Hybrid / WFH Options
Circle Group
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯
platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder management skills, particularly in high-pressure scenarios. Strong documentation and analytical skills, with high attention to detail. Current SC Clearance More ❯
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or More ❯
guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configurationmanagement activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and change More ❯
guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configurationmanagement activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and change More ❯
Deliver technical support for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and configure smartphones/tablets using MDM tools. Support regular hardware audits and liaise with Commercial Services to maintain stock control. Contribute to IT projects, ensuring More ❯
closely with project, product, and service teams, the Configuration Manager is the first line of support for users of the Product Lifecycle Management (PLM) tool and ConfigurationManagementDatabase (CMDB), ensuring data integrity and operational excellence. Key Responsibilities Execute core CM activities: identification, control, change management, status accounting, and audits. Maintain and distribute controlled data and documentation within the CMDB. … and relevant project/product/service teams. Act as the CADM focal point for one or more projects/products, supported by team members. Ensure the PLM/CMDB remains in a fit-for-purpose state across multiple environments. Collaborate with internal and external stakeholders to manage documentation flow and compliance. Lead the creation and management of configuration structures … implement CM processes and tool improvements. Produce and manage project-specific CM plans and procedures. Guide and support CADM team members assigned to specific projects. Monitor and report on CMDB status, documentation quality, and data integrity. Required Skills & Experience Essential: Proficiency in MS Office and file/data management tools (e.g., PDF editors, FTP). Comprehensive knowledge of ConfigurationManagementMore ❯
service teams while being part of the CADM team. You are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Role : Configuration Manager Location: Portsmouth - minimum 3 days onsite with potential for more, depending on project needs Hours: 35 per week Hourly Rate : £41 per hour via Umbrella, inside … product or more as the CADM focal point supported by CADM team members. You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state. You may be required to manage data in more than 1 environment. Ability to work autonomously, as well as be a team player within the greater … is essential. Good communication/teamwork with all internal stakeholders is essential. You will correspond with your nominated counterparts in the customer and suppliers, recording external documentation into the CMDB and sending internal documentation to external stakeholders. You support all CM activities facing external stakeholder, providing evidence and supporting any related request. You ensure CM compliance by contributing to project More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
configurationmanagement processes within their ITSM framework, delivering value in a dynamic MSP environment. Key Responsibilities: Define and implement Asset & ConfigurationManagement processes and policies. Design and deliver a CMDB model for service mapping and lifecycle tracking. Configure CMDB and asset modules in collaboration with ITSM tooling teams. Establish lifecycle processes for hardware and software asset management. Ensure software license … compliance and accurate CMDB data through audits. Create reports and dashboards on asset utilization and configuration data. Train teams on asset and configurationmanagement best practices. Experience/Skills Required: ITIL v4 certification with strong knowledge of ITIL principles. Proven experience leading large-scale Asset & ConfigurationManagement initiatives. Expertise in CMDB, Software Asset Management (SAM), and ServiceNow. Strong analytical, problem More ❯
for ensuring adherence to internal guidelines and industry best practices across ConfigurationManagement processes. Acting as the first line of support and training for Product Lifecycle Management and ConfigurationManagementDatabase users, you'll work closely with project, product, and service teams. You will oversee and support CM activities, provide internal and external stakeholder guidance, contribute to process improvements, and … reports for team leads, project managers, or product/service teams. Act as the CADM focal point for one or more assigned projects, with support from team members. Ensure CMDB/PLM systems are maintained in a suitable operational state. Handle document control, quality checks, internal and external distribution, and structure creation within the CMDB. Respond to and support CADM More ❯
service teams while being part of the CADM team. They are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Responsibilities Performing CM activities (identification, control and planning, change, status accounting, audit). Recording, controlling, maintaining and distributing the controlled data. Providing reports to the CADM Team Lead and … Monitor and control the state of the CMDB. Control access to the CMDB. Support Project team members for CADM related queries, provide guidance on both Document and Data Management and CMDB use. Propose process improvements. Support the CADM team members. Report on activities, CMDB state and documentation/data status. Support CADM Team Leader. Run the day-to-day management … manage and distribute the relevant structures (BOMs, Product Trees, Equipment Assembly trees, etc.). Support Project team members for CADM related queries and provide guidance on both ConfigurationManagement and CMDB use. Set up and run the CCB activities (Initiation, assessment, CCB facilitation, agenda and report). Develop CM processes & Tool improvements. Required Skill Set Essential Digitally Literate and proficient More ❯
service teams while being part of the CADM team. You are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Responsibilities You are responsible for performing CM activities (identification, control and planning, change, status accounting, audit). You are responsible for recording, controlling, maintaining and distributing the controlled data. … product or more as the CADM focal point supported by CADM team members. You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state. You may be required to manage data in more than 1 environment. Ability to work autonomously, as well as be a team player within the greater … is essential. Good communication/teamwork with all internal stakeholders is essential. You will correspond with your nominated counterparts in the customer and suppliers, recording external documentation into the CMDB and sending internal documentation to external stakeholders. You support all CM activities facing external stakeholder, providing evidence and supporting any related request. You ensure CM compliance by contributing to project More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
configuration control, data integrity, and compliance with company guidelines and CM best practices. In this role, you'll manage the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB), support internal teams with document/data control, and liaise with external stakeholders to ensure alignment and traceability. You'll lead CM activities-identification, change control, audits, and status accounting More ❯
asset management processes and systems. This includes: carrying out asset management tasks across the entire life cycle of Organisation IT hardware, setting up and maintaining the ConfigurationManagementDatabase (CMDB) booking new equipment into the asset register, arranging disposals, and coordinating hardware audits You will also oversee the repair process for devices, including diagnosing and replacing parts, and create processes More ❯
Service Modeler and CMDB Technical Consultant - 12 month contract - £650 - £750 - eDV - full time onsite in Gloucester Understanding Service Models and associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) Service Modeler and … CMDB Technical Consultant - 12 month contract - £650 - £750 - eDV - full time onsite in Gloucester Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
We are currently recruiting for aService Modeler and CMDB Technical Consultant with Enhanced Developed Vetting to work a 12-month contract fully on-site om Gloucester. Understanding Service Models and associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL More ❯