IT Service Transformation & Operations Lead
- Hiring Organisation
- Proactive Appointments
- Location
- Liverpool, Merseyside, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £350 - £400 per day
Service Transformation & Operations Lead Outside IR35 - Hybrid Our client is looking for an experienced IT Service Transformation & Operations Lead to take ownership of a significant transformation programme across their technology support and operational environment. This is a high-impact leadership role for someone who can combine technology … operational inefficiencies, improving user experience, introducing automation and developing a high-performing team culture. Key Responsibilities Technology & Platform Transformation: Lead the optimisation and transformation of the ManageEngine ServiceDesk Plus Cloud platform, ensuring it effectively supports both retail and corporate environments. Operational Transformation: Review existing processes, workflows and operating models ...