CRM Business Analyst
- Hiring Organisation
- Lorien
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
efficient, user-friendly, and aligned with their strategic goals. Essential Proven experience as a Business Analyst working with CRM platforms (Dynamics 365, Salesforce, HubSpot, etc.). Strong understanding of CRM concepts such as lead/opportunity management, customer lifecycle workflows, case management … analysis and CRM reporting capabilities. Desirable Experience working in the Insurance industry Hands-on CRM configuration experience (Dynamics 365 or Salesforce). Knowledge of integration methods: APIs, middleware, data connectors. Background in industries with complex customer journeys (insurance, financial services, retail). ...