4 of 4 Contract ISO/IEC 20000 Jobs in the UK excluding London

Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular … resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL® Expert, ISO / IEC 20000, COBIT®, SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large ...

Description: Role: ITIL / ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL / ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity … executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO / IEC 20000 readiness Required Experience: Proven experience delivering ITIL / ITSM maturity assessments Strong working knowledge of ITIL ...

Venn GroupService Manager (DV Cleared) (Intelligence / UKIC) Cheltenham (primary)£550–£650 / day | Initial 6-month contract | Outside IR35 or Permanent salary The Role We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. … Skills & Experience Demonstrable experience delivering managed services within the public sector Strong stakeholder engagement and relationship management skills Solid understanding of ITSM frameworks (ITIL / ISO 20000) Experience working within a SIAM environment Active DV Clearance (essential) Reach out tofor a discreet conversation ...

Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst / Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide … communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging / management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service ...