Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
ITSupportAnalyst Gloucester (on site) 6 Month Contract Rate: £180 - £190 per day (Inside IR35) We are working with a leading public sector organisation seeking an experienced ITSupportAnalyst to join their busy internal support team on a contract basis. This is a hands-on role providing first and second-line … technical support to users across a wide range of systems and services. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance is highly desirable. Key Responsibilities: Provide front-line ITsupport to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS More ❯
Our client, a global organisation, urgently require an experienced ITSupport Engineer to undertake a contract starting immediately. In order to be successful, you will have the following experience: Extensive experience within ITSupport, Helpdesk, or Service Desk Excellent communication and interpersonal skills Working knowledge of Windows OS, Microsoft 365, Active Directory, basic networking Ability to … to detail Must be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Act as the first line of support for all internal IT queries via phone, email, and ticketing system Provide triage, basic diagnostics, and troubleshooting for hardware, software, and connectivity issues Escalate incidents to 2nd/… 3rd line teams or external suppliers where appropriate Support the setup and configuration of desktops, laptops, mobile devices, and user accounts Assist with system rollouts, software installations, and routine maintenance tasks Maintain accurate records in the service desk system, ensuring timely updates and resolutions Monitor IT systems and respond to alerts within agreed SLAs Participate in ITMore ❯
Ryder Reid Legal is recruiting an ITSupportAnalyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line ITsupport across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools … Acrobat, and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users … assets, and technical issues.Requirements* Previous experience in ITsupport, ideally within a law firm or professional services.* Strong communication skills and a proactive, team-oriented approach.* Ability to work independently and manage competing priorities.Please apply now if you are interested! Due to the high volume of applications, we are not able to respond to all enquiries. If you More ❯
ITSupportAnalyst (Part Time) Part Time – 20 hours per weekFlexible working patterns across 2 – 4 days per week Midlothian (2 days required in office per week)Posted 26/06/2025Applications Welcome ASAPImmediate Start Preferred Meraki Talent is looking to hire a Part time ITSupportAnalyst to join one of their … not-for-profit clients. The organisation is a longstanding trade body with a proud 100 year history of member support and industry representation. This position plays a crucial part in ensuring the smooth operation of systems used across all departments and functions. The successful candidate will act as a key point of contact for both system improvement and user … support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the ITSupportAnalyst Deliver hands-on support for internal business platforms, including CRM and membership systems. Provide first-line technical assistance to users, including issue resolution, user setup, and escalation when necessary. Assist in the evolution and refinement of More ❯
IT Technical SupportAnalyst Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively … monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH … s 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own More ❯