Front Office Infrastructure & Application Support Specialist Business Area:Global Markets - Front Office Production Support(Global Banking & Markets/Corporate & Institutional Banking)Job Type:Mission:As part of the Front Office Support team, you will provide technical and functional support to traders, sales, and quantitative teams. You will ensure the availability, performance, and resilience of market-facing applications and the … underlying infrastructure.You will work in close collaboration with development teams, infrastructure teams, and vendors to resolve incidents and improve production stability.Key Responsibilities:Operational Support:* Provide Level 1.5/Level 2 support for Front Office trading applications, market data platforms, and market connectivity.* Ensure incident resolution within agreed SLA/SLOs.* Monitor critical systems using tools like Dynatrace, Splunk, Zabbix … etc.* Perform daily health checks, deployments, and recovery procedures.Incident & Problem Management:* Take ownership of incidents, coordinate resolution across IT teams and vendors.* Conduct post-incident reviews (PIRs) and contribute to problem management.* Write and maintain runbooks, SOPs, and technical documentation.Infrastructure Management & Automation:* Perform system administration tasks on Windows and Linux servers (basic).* Manage and troubleshoot middleware (Tomcat More ❯
in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies . The ideal candidate will provide strategic direction, ensure scalability, and optimize IT infrastructure to align with business objectives. Skills and Flexibilities Required Enterprise Architecture & Strategy Develop and maintain IT architecture frameworks to support business goals. Define roadmaps, standards, and best practices for … IT infrastructure and operations. Lead cloud migration strategies and optimize Azure & AWS Environments . Cloud & InfrastructureManagement Architect and implement Azure & AWS cloud solutions , ensuring high availability and performance Oversee Unix & Windows server environments , ensuring optimal configuration and security. Design and implement backup and disaster recovery strategies to safeguard critical data. Network & Security Develop and enforce network … with industry standards and regulatory requirements. End User Computing & Service Desk Define and implement IT support strategies to improve service desk efficiency. Optimize end-user computing environments , including device management and software deployment. Lead automation initiatives to streamline IT operations and enhance user experience. Collaboration & Leadership Work with stakeholders to align IT architecture with business goals. Provide technical leadership More ❯
in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies . The ideal candidate will provide strategic direction, ensure scalability, and optimize IT infrastructure to align with business objectives. Skills and Flexibilities Required Enterprise Architecture & Strategy Develop and maintain IT architecture frameworks to support business goals. Define roadmaps, standards, and best practices for … IT infrastructure and operations. Lead cloud migration strategies and optimize Azure & AWS Environments . Cloud & InfrastructureManagement Architect and implement Azure & AWS cloud solutions , ensuring high availability and performance Oversee Unix & Windows server environments , ensuring optimal configuration and security. Design and implement backup and disaster recovery strategies to safeguard critical data. Network & Security Develop and enforce network … with industry standards and regulatory requirements. End User Computing & Service Desk Define and implement IT support strategies to improve service desk efficiency. Optimize end-user computing environments , including device management and software deployment. Lead automation initiatives to streamline IT operations and enhance user experience. Collaboration & Leadership Work with stakeholders to align IT architecture with business goals. Provide technical leadership More ❯
You will work hand-in-hand with product engineering teams to improve observability tools and telemetry systems, driving forward automation initiatives that reduce manual intervention. By participating in incident management processes-facilitating transparent communication with stakeholders and leading blameless post-mortems-you will help foster a culture of continuous improvement. Your commitment to maintaining operational stability through rigorous change … management practices will be essential as you plan and execute disaster recovery tests. The role also offers opportunities to collaborate on infrastructure simplification projects alongside other SREs, ensuring best practices are shared across teams. Success in this position requires not only technical proficiency but also excellent interpersonal skills to thrive in an environment that values teamwork, knowledge sharing … are maintained across all supported platforms.* Define, create, and monitor application analytics to support improved service level objectives and drive data-informed decision making.* Ensure strict adherence to change management release processes while accelerating automation initiatives for these workflows.* Lead resiliency management planning by scheduling and executing disaster recovery tests with a focus on automating these activities wherever More ❯
A distinguished global trading organisation is seeking a Microsoft 365 Engineer to join its esteemed Technology Infrastructure team in London on a six-month fixed-term contract. This appointment presents an exceptional opportunity to contribute meaningfully to the transformation and optimisation of a world-class hybrid IT platform, underpinning both essential business operations and forward-thinking technology initiatives. MICROSOFT … ENGINEER Salary: £80,000 - £100,000Location: London A distinguished global trading organisation is seeking a Microsoft 365 Engineer to join its esteemed Technology Infrastructure team in London on a six-month fixed-term contract. This appointment presents an exceptional opportunity to contribute meaningfully to the transformation and optimisation of a world-class hybrid IT platform, underpinning both essential business … new technologies and effective communication during transitional periods.* Diagnose complex technical challenges promptly using advanced diagnostic skills while maintaining comprehensive documentation of resolutions for future reference.* Contribute to project management activities by monitoring progress against established milestones, coordinating resources judiciously, and ensuring timely delivery of key objectives.* Maintain current knowledge of industry best practices related to hybrid infrastructureMore ❯
Inside IR35 Location: Leeds x2 per week HAVE TO BE SC Eligible What you'll do: Design and develop robust Python applications and automation tools Build and manage cloud infrastructure using Terraform on AWS Collaborate on infrastructure planning, deployment, and optimization Maintain secure, scalable, and efficient systems Drive best practices in IaC and infrastructuremanagement What … we're looking for: Strong experience in Python development Proven skills with AWS services and infrastructuremanagement Hands-on expertise in Terraform and IaC principles Solid understanding of DevOps workflows and CI/CD pipelines If you're interested then please click apply or send your CV More ❯
and specific GCP services for e.g. BUDR (Backup and Disaster Recovery), and in utilities, finance, procurement, or HR is highly desirable. Key Responsibilities: SAP HANA architecture, system administration, transport management, system copy, client copy, and system refresh activities on GCP. SAP Solution Manager for monitoring, early watch reports, as well as SAP Cloud ALM. Planning and applying SAP Security … Patches Support cloud-based SAP deployments, particularly on GCP, including understanding of infrastructure as a service (IaaS) and platform as a service (PaaS) models including data flows across various systems and processes. Support with operating systems (Windows, Linux), database management (HANA DB, SQL Server), and performance monitoring tools. Collaborate with cross-technical teams for Cloud infrastructuremanagement … as part of SAP Upgrade/Migration Planning Familiarity with SAP CPI CTS+, Adobe Document Services, SAP Content Server and SAP Signavio Experience with SAP Activate or various project management methodologies Familiarity with writing Standard Basis System Build Documents and Standard Basis Operating Procedures Understanding of cloud-based data solutions and technical integration around S/4 and Coupa More ❯
Data Prodict Manager: We are seeking a dynamic and driven Data Operations Manager to lead a team of data engineers. You will oversee the daily operations of our data infrastructure and ensure the accuracy, availability, and security of data across the organization. This role will lead a team of data engineers and analysts, manage data workflows, and collaborate with … to support data-driven decision-making. You will support the Head of Data in the delivery of the data operations roadmap. Key Responsibilities of the Data Product Manager: Data InfrastructureManagement: Oversee the design, implementation, and maintenance of data pipelines, databases, and data warehouses. Process Optimization: Develop and refine data operations processes to improve efficiency, scalability, reliability and More ❯
other modules. Adapting standard Fiori applications to meet specific business requirements and user needs. Providing support and troubleshooting issues related to Fiori applications. Collaborate with cross-technical teams i.e. infrastructuremanagement, GRC, Roles and Access and Application Support. Creating and maintaining technical documentation, including design specifications and user guides. Keeping up-to-date with the latest SAP Fiori … and as part of a team Preferred Skills: Experience with SAP Fiori Upgrade Considerations as part of SAP Upgrade/Migration Planning Experience with SAP Activate or various project management methodologies Familiarity with writing Standard System Build Documents and Standard Technical Operating Procedures Familiarity with SAP's design guidelines for Fiori applications. Experience with SAP's Web IDE for More ❯