1 of 1 Contract Research Manager Jobs in the UK excluding London

the well-being of our colleagues, customers, and communities. Are you passionate about shaping customer experiences in digital wellness? Join us at Holland & Barrett as the Experience Insight & Optimisation Manager for H&B&Me on a 12 months fixed term contract , our flagship wellness platform. In this pivotal role, you'll lead the insight strategy that drives innovation and … to inform platform engagement and retention. Embed experience metrics (NPS, CSAT, retention) into a system of continuous optimisation. Design and deliver learning programmes including A/B testing, UX research, co-creation panels, and user feedback. Collaborate closely with Product, Design, and Analytics teams to embed insights into agile development cycles. Apply best-in-class research methods, behavioural … presence in the offices. The Person: Key Requirements: Strong experience in customer or digital insight roles, ideally within mobile apps or wellness platforms. Skilled in both qualitative and quantitative research, journey mapping, and CX methodologies. Proficient in tools like Google Analytics, Mixpanel, Qualtrics, and UX testing platforms. Confident communicator and storyteller, with the ability to influence cross-functional teams. More ❯