standards and best practises, including data encryption, access control, and vulnerability management. Incident Management : Lead efforts in resolving system outages or performance degradation, conduct rootcauseanalysis, and implement preventive measures to mitigate future risks. Collaboration : Work closely with cross-functional teams, including software development, DevOps, and … understanding of large-scale distributed systems, network architectures, storage solutions, and compute resource management. Problem Solving: Proven ability to troubleshoot complex system issues, perform rootcauseanalysis, and apply timely solutions. Security Awareness : Expertise in security frameworks and compliance standards (e.g., ISO27001, NIST, GDPR) and best practises More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
La Fosse
impact. The opportunity You'll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving rootcauseanalysis and post-incident learning, you'll be responsible for ensuring high-quality coordination and governance across the function. What you … services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing rootcauseanalysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting More ❯
of Windows OS and various services running on Windows OS. *Administration for directory services platforms to include configuration, policy configurations, troubleshooting and getting to rootcauseanalysis, system design, upgrades, and configuration of monitoring tools Key Skills/Experience: * Significant experience managing Windows servers and infrastructure, including … V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching rootcause and preventing problems. This is a great opportunity on a long running programme of work. Apply now for your CV to reach More ❯
as necessary also using their wider railway knowledge to suggest improvement actions. Use onboard intelligent systems such as OTMR, CCTV and RTM to ensure rootcause of incidents is established, and to drive maintenance simplification. Who we are looking for: Relevant Engineering qualification (e.g. NVQ, HND etc). … of delays and cancellations, reputational damage etc). Excellent communication, time management and organisational skills. Understanding OEM and RoSCo technical processes. Problem solving and rootcauseanalysis experience Main Details: Job Title: On Call Technical Support Engineer Normal Hours of Work: 07:00 15:00 On Call More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
Farnborough, Hampshire, South East, United Kingdom
Sanderson Recruitment
sharing ideas, completing code reviews and willing to help where required Support applications in the production environment, assisting with troubleshooting, resolution of issues and rootcauseanalysis Ability to work from written specifications or JIRA stories and on own initiative to refine solutions in a structured environment More ❯
top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-causeanalysis, trend spotting and propose corrective actions. Knowledge transfer deliver train-the-trainer sessions and a final service-desk health report More ❯
provisioning, reducing manual interventions. Implement and maintain security protocols, ensuring compliance with regulatory standards and best practises. Lead the resolution of platform outages, conducting rootcauseanalysis and implementing preventive measures. Collaborate with QA engineering, DevOps, and IT operations to integrate solutions and troubleshoot issues. analyse current More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
both infrastructure and applications Strong test case design and data identification skills Hands-on execution of tests and result logging Defect lifecycle management and rootcauseanalysis Familiarity with reporting progress, risks, and incidents to stakeholders Experience writing Test Plans , Test Reports , and managing defects Proficient with More ❯
in-scope applications for payment/movement of funds activities, evaluate control environments, and determine risk-based prioritization for uplift requirements/opportunities. Perform rootcauseanalysis of payment-related Operational Risk Events and resolve them through identified solutions, addressing any gaps. Manage individual project responsibilities, including More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Arden White Limited
optimisation Capacity, performance and availability monitoring Security, vulnerability and malware threat prevention Therefor we need you to: Be skilled at... · Troubleshooting, problem solving and rootcauseanalysis · Prioritisation and self-management · Support and optimization of in-house and bespoke applications · Adapting to change, learning quickly in a More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Required Skills We are looking for someone who is More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Required Skills We are looking for someone who is More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Stay updated on new monitoring technologies and advocate for More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
support to troubleshoot and remediate issues related to system builds and endpoint behavior. Upload, manage, and maintain Linux-based system images and configurations. Perform rootcauseanalysis on Linux system issues, including core OS and application layer debugging. Support performance testing and provide input into optimization strategies More ❯
the wider engineering community. Providing 'lineside' build support and serving as the focal point for any Engineering topics within the Wing Plant CDTs, including rootcauseanalysis investigations into all abnormalities arising from design queries. Proactively identifying product improvements that support modifications to reduce Recurring Costs, Non More ❯
the wider engineering community. Provide 'lineside' build support and act as the focal point for any Engineering topics within the Wing Plant CDTs including rootcauseanalysis investigations into all abnormalities arising from design queries. Provide proactive product improvement which supports modi?cations to reduce Recurring Costs More ❯
Loop (HiL) or Vehicle in the Loop (ViL) rigs. - Produce detailed test execution reports to ensure quality and traceability. - Support defect management and conduct rootcauseanalysis of issues. - Collaborate closely with system engineers and leads to ensure all requirements are tested effectively. What You Will Bring More ❯
procurement and maintenance; Collaborating with other IT Teams to support infrastructure, security and network operations; Document, schedule, and implement change requests where necessary; Perform rootcauseanalysis on critical issues and establish improvements to prevent repeat occurrences; Analyse metrics and contribute to operational reporting. ECS Recruitment Group More ❯
cases on Hardware in the Loop or Vehicle in the Loop rigs. Responsible for producing test execution reports. Responsible for supporting defect management and rootcauseanalysis of issues. Work closely with the system engineers and system leads to ensure that all requirements can be tested and More ❯
cases on Hardware in the Loop or Vehicle in the Loop rigs. Responsible for producing test execution reports. Responsible for supporting defect management and rootcauseanalysis of issues. Work closely with the system engineers and system leads to ensure that all requirements can be tested and More ❯
industry. Have experience designing and developing of robust, reliable, innovative products or devices, from concept to production. Have an analytical mind and experience in rootcause analysis. Have an appreciation of detailed design and analysis of components, mechanisms and assemblies including moulding and sheet metal manufacture. Can … a board range of manufacturing processes and control. Engineering degree or equivalent suitable engineering experience. Desirable CAE (FEA, CFD, dynamics/math modelling, data analysis) Experience in systems engineering including design, definition and testing of systems and sub-systems Understanding of chromatography, membrane filtration and/or bioprocessing Experience More ❯