1 to 25 of 62 Contract Root Cause Analysis Jobs in the UK excluding London

Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis Core Activity: * Support and maintain business-critical telecoms OSS platforms and production applications * Administer and support internally developed telecoms operational … data quality activities * Support operational users of network inventory, provisioning and fulfilment systems * Implement approved production changes in accordance with change management processes * Perform root cause analysis and implement preventative solutions * Produce technical documentation, support records and operational procedures Deliverables: * Stable and secure OSS and production environments ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

improve the reliability of cloud and data platform services across AWS and Snowflake. The role focuses on proactive monitoring, rapid incident response, service restoration, root cause analysis, and operational automation. The ideal candidate will have hands-on experience with AWS infrastructure, Snowflake operations, observability tooling … call support in production environments. Key responsibilities: Lead incident triage and resolution for AWS and Snowflake services; monitor alerts, dashboards, and service health; perform root cause analysis and drive post-incident improvements; maintain runbooks and support on-call rotations; and automate repetitive operational tasks to improve resilience ...

plans, test cases, test reports and verification documentation Raise, investigate and track software defects Work closely with Software, Hardware, Systems and Quality teams Support root cause analysis and re-testing of fixes Contribute to test strategy, tools and process improvements Mentor and support less experienced engineers Skills … software verification Strong background in writing test cases, test plans and test documentation Experience reviewing requirements and identifying test scenarios Defect management and root cause analysis experience Ability to work closely with multi-disciplinary engineering teams Strong attention to detail and communication skills Desirable Experience Medical device ...

plans, test cases, test reports and verification documentation Raise, investigate and track software defects Work closely with Software, Hardware, Systems and Quality teams Support root cause analysis and re-testing of fixes Contribute to test strategy, tools and process improvements Mentor and support less experienced engineers Skills … software verification Strong background in writing test cases, test plans and test documentation Experience reviewing requirements and identifying test scenarios Defect management and root cause analysis experience Ability to work closely with multi-disciplinary engineering teams Strong attention to detail and communication skills Desirable Experience Medical device ...

plans, test cases, test reports and verification documentation Raise, investigate and track software defects Work closely with Software, Hardware, Systems and Quality teams Support root cause analysis and re-testing of fixes Contribute to test strategy, tools and process improvements Mentor and support less experienced engineers Skills … software verification Strong background in writing test cases, test plans and test documentation Experience reviewing requirements and identifying test scenarios Defect management and root cause analysis experience Ability to work closely with multi-disciplinary engineering teams Strong attention to detail and communication skills Desirable Experience Medical device ...

systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support … Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes ...

Workday, legacy HR systems, finance platforms, and local country data sources. A key focus of this role will be leading HR master data reconciliation, root cause analysis, and data quality remediation, ensuring audit findings are translated into clear, trackable actions for country-level data stewards. You will … Reconciliation - Extensive experience analysing HR master data across Workday, legacy HR systems, finance systems, and country-level sources to identify mismatches, duplicates, and inconsistencies. Root Cause Analysis - Proven ability to investigate recurring data issues and define sustainable corrective actions across global datasets. Data Quality Frameworks - Experience defining ...

building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance of large … scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

with expertise across servers, networking, automation, and cloud technologies. We're looking for someone who is analytical, methodical, and naturally focused on identifying the root cause of issues rather than simply fixing symptoms. Key Responsibilities Design, implement, and support infrastructure solutions across Windows, Linux, networking, and IoT environments … Deliver Proof of Concepts (PoCs), technology evaluations, and infrastructure enhancements Troubleshoot complex issues and perform detailed root cause analysis Work closely with Network, Security, Risk, and Engineering teams on deployments and integrations Support cloud-connected services, APIs, SaaS platforms, and authentication technologies Manage infrastructure upgrades, migrations ...

when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with … business to ensure issues are understood and prioritised correctly Skills: Strong knowledge of issue/defect management processes and tools. Proficiency in root cause analysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software integration principles ...

reviewing current ways of working and translating findings into clear documentation, recommendations and practical improvement options for senior stakeholders. Key experience required: • Strong Business Analysis experience within change, transformation or service improvement • Experience assessing departmental or operational performance • Process mapping experience, including as is and to be processes • Stakeholder … interviews, workshops and requirements gathering • Data analysis, benchmarking and root cause analysis • Ability to produce clear documentation, recommendations and actionable improvement options • Experience working with senior stakeholders • Public sector, policing, local government or regulated environment experience would be useful Please apply with an up to date ...

protection, threat mitigation) Monitor performance, availability, and ensure robust incident response processes Act as escalation point for complex DNS/network issues and lead root cause analysis Drive automation using scripting (Python, PowerShell, Bash) and Infrastructure as Code Collaborate with cross-functional teams to ensure compliance ...

premises platforms. Develop automation for deployment, configuration management, and system provisioning. Monitor, analyse, troubleshoot, and optimise system performance, availability, and reliability. Perform root cause analysis and implement long-term solutions to improve platform resilience. Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement ...

premises platforms. Develop automation for deployment, configuration management, and system provisioning. Monitor, analyse, troubleshoot, and optimise system performance, availability, and reliability. Perform root cause analysis and implement long-term solutions to improve platform resilience. Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement ...

improvement tools. Job description To support the Operations team in delivering products on time and to the quality standards required by our customers Data Analysis experiece and understanding of Excel Root Cause Analysis experience To continually reduce customer escapes, internal and external concessions and the overall ...

enhance automation frameworks (Selenium, Playwright, Cypress) Identify automation opportunities from user stories and acceptance criteria Execute automated tests within CI/CD pipelines Perform root cause analysis and collaborate on defect resolution Monitor pipelines, manage flaky tests, and report on quality metrics Contribute to sprint ceremonies, promoting ...

Leave reusable engineering assets for future teams. AI-enabled Engineering: AI-assisted software development. Test generation and documentation. Code review support. Engineering knowledge retrieval. Root cause analysis and troubleshooting. Developer copilots where they improve productivity and quality. Technical Skills Essential: Strong Full Stack software engineering experience. React ...

Leave reusable engineering assets for future teams. AI-enabled Engineering: AI-assisted software development. Test generation and documentation. Code review support. Engineering knowledge retrieval. Root cause analysis and troubleshooting. Developer copilots where they improve productivity and quality. Technical Skills Essential: Strong Full Stack software engineering experience. React ...

Power Automate, Power BI, and Dataverse, ensuring compliance with enterprise governance and Data Loss Prevention (DLP) policies. Manage production support, incident and problem management, Root Cause Analysis (RCA), and continuous service improvement using ITIL best practices. Maintain D365 security, role-based access control (RBAC), Segregation of Duties ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

automation and support the delivery of innovative technology solutions. The Role Working across business and technical teams, you'll go beyond traditional business analysis by understanding the underlying business challenges, challenging existing ways of working and designing practical, scalable solutions. You'll play a key role in delivering finance … solution design. Key Responsibilities Analyse business problems and identify opportunities for improvement. Facilitate workshops and gather business requirements from stakeholders at all levels. Perform root cause analysis and challenge existing processes. Map end-to-end business processes, data flows and system integrations. Design future-state processes focused ...

architecture to modern cloud platform designs and governance models Monitor, manage and maintain cloud infrastructure Support hybrid platform operations including incident management, troubleshooting and root cause analysis Implement and maintain infrastructure-as-code solutions using Terraform and related automation tooling Collaborate with engineering, security and operational teams ...