16 of 16 Contract Service Design Jobs in the UK excluding London

Job summary A dynamic and pivotal role has arisen within our Digital Team to lead and develop a talented service desk team to assist with the implementation of the new Electronic Patient Record (EPR) system . This will be an ideal opportunity to shape our service delivery and … make a real impact on user experience. The role is expected to work across all the stages of the ITIL Service Lifecycle involving Service Design, Service Transition, Service Operation, and Continual Service Improvement. Main duties of the job Main duties will be: o Delivery … of a customer focused Digital Service Desk for all service users o Manage a team of IT Engineers and Service Desk agents including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso Continual service More ❯

day - Umbrella Only Role: The client is seeking and Enterprise Network Solution Designer to help raise the profile and capability of the network solution design team, in a regulated environment, considering ITSM Service Design principles as well as technical and wider service design including delivery … and designing appropriate network solutions going forward. Should be experienced in Key technologies such as Cisco, Fortinet, F5, load balancers and firewalls, modern network design and security as part of solutions. This may be considered as an architect, but if broader than a systems architect. Key Responsibilities: Network Solution … Design: Develop comprehensive network architecture and service design solutions to support business needs and future growth. Technology Strategy: Define network technology strategies and roadmaps in alignment with enterprise IT objectives. Infrastructure Planning: Assess current network infrastructure and propose improvements, ensuring scalability and performance optimization. Security & Compliance: Ensure More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to … support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project More ❯

in Berkshire. Description A senior-level architect with a strong understanding and experience in large-scale, digitally enabled change within local government or public service organisations. The ideal candidate will possess demonstrable technical expertise and a comprehensive understanding of the following architecture domains: Business Data Application Technology The successful … candidate will work with an established transformation team to address identified service improvements and collaborate with stakeholders to ensure a cohesive architectural approach. This role will be supported by a solution architect from the council's DDaT service and will be embedded within our transformation programme team. The … aim is to help identify, scope, and design solutions, providing innovative ideas and exploring "the art of the possible" to drive business improvements and achieve the ambition of creating a single view of the customer. The role requires a blend of creative thinking, sound business judgement, and technical knowledge. More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Onsite Requirement: 3 days per week Duration: 6 Months Rate: £375 per day - PAYE via Umbrella Only Job Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports … Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Salary/Rate: £367.50 Per Day Start Date: 20/06/25 Job Type: Initial 6 Month Contract Inside IR35 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients … They are currently looking for skilled Service Transition Managers and Engineers. Job Responsibilities/Objectives You will be responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Responsible … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

mandatory for this role. We are seeking a meticulous and proactive Technical Support Specialist to join a multi-disciplinary team supporting a critical in-service capability for a key UK Defence client. You will play a crucial role in maintaining the integrity and evolution of the project's technical … baseline, working closely with an established Design Assurance and Security function. This position involves managing technical design information, supporting design assurance processes, and ensuring project documentation is current and accurate. Key responsibilities and activities: Technical input into the service design as a result of continual … service improvement which affects the baseline. Assist in updating the asset and export control registers Technical assurance of the impact assessment of changes to the technical infrastructure resulting through externally driven change or as a result of obsolescence planning which affects the baseline. Technical assurance of the impact assessment More ❯

mandatory for this role. We are seeking a meticulous and proactive Technical Support Specialist to join a multi-disciplinary team supporting a critical in-service capability for a key UK Defence client. You will play a crucial role in maintaining the integrity and evolution of the project's technical … baseline, working closely with an established Design Assurance and Security function. This position involves managing technical design information, supporting design assurance processes, and ensuring project documentation is current and accurate. Key responsibilities and activities: Technical input into the service design as a result of continual … service improvement which affects the baseline. Assist in updating the asset and export control registers Technical assurance of the impact assessment of changes to the technical infrastructure resulting through externally driven change or as a result of obsolescence planning which affects the baseline. Technical assurance of the impact assessment More ❯

mandatory for this role. We are seeking a meticulous and proactive Technical Support Specialist to join a multi-disciplinary team supporting a critical in-service capability for a key UK Defence client. You will play a crucial role in maintaining the integrity and evolution of the project's technical … baseline, working closely with an established Design Assurance and Security function. This position involves managing technical design information, supporting design assurance processes, and ensuring project documentation is current and accurate. Key responsibilities and activities: Technical input into the service design as a result of continual … service improvement which affects the baseline. Assist in updating the asset and export control registers Technical assurance of the impact assessment of changes to the technical infrastructure resulting through externally driven change or as a result of obsolescence planning which affects the baseline. Technical assurance of the impact assessment More ❯

team to maintain the outputs of the Project Team which manage and maintain the facility and the support contracts. Our client provide a core Design Assurance and Security function but require assistance with corralling and cataloguing technical design information and conducting support to the design assurance process … This role is to provide support to the in place Team working on: + Reviews of design information. + Input into Approvals and Competition documentation. + Maintenance of project documentation. · Technical input into the LSRC service design as a result of continual service improvement which affects More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

collaboration platforms, and end user device strategy. Ensure security, data privacy, and regulatory compliance across all services. Drive user experience improvements using human-centred design and analytics. Support hybrid working through modern, scalable, and user-friendly solutions. Champion adoption and change management across the organisation. What You'll Bring … OneDrive), collaboration tools, and workplace technologies. Experience managing complex supplier relationships and delivering at scale. Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks. Ability to lead transformation in secure, regulated environments. Strategic thinker with a user-first mindset and strong stakeholder management skills. Understanding More ❯

designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational … the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user More ❯

designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational … the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user More ❯

We are looking for a IT Service Transition Designer to work within public sector. Location: Hybrid working - Bristol About the role: You will be responsible for designing and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops …/laptops, associated infrastructure, applications and systems access as appropriate. Essential Skills: The ideal candidates will have an extensive IT Service Transition background, with the following skills/experience: Experience of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles. Experience of multiple site … service transitions or migrations. Knowledge of designing and implementing IT services solutions to address the IT services transfer and business change requirements. Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable More ❯