1 to 25 of 37 Contract Service Design Jobs in the UK excluding London

Service Design & Transformation - 6-Month Contract - £500 to £550pd - Fully Remote We are seeking an experienced Service Designer to play a key role within a major transformation programme. This is an opportunity for a passionate user-centred design practitioner to shape and improve services that deliver … meaningful outcomes for users, stakeholders and the organisation. The successful candidate will lead multidisciplinary teams through discovery, service mapping, service blueprinting, prototyping and testing, helping define problems clearly before designing and validating solutions. This role is ideal for someone whose primary discipline is Service Design ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this ...

Contract Service Designer Hybrid working out Bristol HQ (Ad hoc travel per month) SC clearance is essential Up to £62 p/h Inside IR35 Short term contract (1-3 months) Are you an experienced security cleared Service Designer looking to lead the design of complex … services supporting critical missions? We are looking for a security cleared Service Designe r to join a growing UCD team, providing human-centred, evidence-based design leadership across multidisciplinary delivery teams. You will lead service design activity throughout the full DDaT lifecycle, from Discovery through ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models ...

Service Designer Bristol 6-month contract Paying up to Circa £65p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold a high level of UK Security Clearance Responsibilities : Lead service design activities across Discovery, Alpha, Beta … Live. Produce service maps, journeys, blueprints, and end-to-end service models. Work collaboratively across multi-disciplinary teams to align user needs, business goals and technology constraints. Provide professional advice on service design approaches, risks and opportunities. Coordinate service design work to time, quality ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations ...

Role Purpose The Principal Business Analyst/Head of Business Change provides leadership for business analysis and change across programmes, portfolios or major service transformations. The role shapes how value is defined, how change is designed and how benefits are sustained in operation, ensuring a clear line of sight … from strategic intent to service performance and continual improvement. How the Role Contributes Across Think/Plan/Do/Run Think: sets the analysis and change strategy, leading definition of outcomes, benefits frameworks, strategic priorities and value propositions Plan: oversees the use of user journeys, value streams, target ...

months. This role offers the flexibility of hybrid working, allowing you to balance your time between home and the office. Role: Business Analyst (Service Design) Duration: 6 Months (ext. options) Location: Warwick, Bristol, Birmingham or London (Hybrid 1 Day a Month) Rate: £550 pd (umbrella) Key Accountabilities … Facilitate Workshops: Bring together diverse stakeholders through cross-functional workshops to foster a shared understanding and align priorities. Collaborate: Work hand-in-hand with Service Design and Product teams to analyse customer feedback and craft solutions that truly address pain points. Document Requirements: Define and maintain business requirements ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria ...

Title: Service Designer Rate: £62.50 per hour inside ir35 Location: Bristol/Hybrid (1 day per week onsite) Contract: 6-month rolling contract Active SC clearance required We're looking for an experienced Service Designer to join a high-profile Cyber & Security environment, leading end-to-end service design across Discovery, Alpha, Beta and Live. This is a fantastic opportunity for someone who enjoys tackling complex problems, bringing people together and turning user insight into services that genuinely work. Responsibilities: Lead end-to-end Service Design across the DDaT life cycle Create service ...

Senior Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities … understand user needs and redesign key IT service management processes using Human-Centred Design principles. You'll conduct user research, facilitate workshops and create service design artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve ...

Service Architect +Current DV Clearance is essential +On site in Hampshire months + +Outside IR35 + 650 - 750 a day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

Service Architect +Current DV Clearance is essential +On site in Basingstoke +18 months + +Outside IR35 +£700 - £750 per day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … outstanding experience design capability. This is a strategic leadership role that combines creative hands-on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service click apply for full job details ...

Contract Service Designer Location: Remote (UK) with occasional travel to Leeds/Manchester Contract: Initial 6 months (likely extension) IR35: Inside IR35 Day Rate: Competitive/Negotiable We are supporting a leading consultancy in the search for an experienced Service Designer to join a high-profile public sector … transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, helping to design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements. You'll work alongside User Researchers, Content Designers, Interaction Designers, Product Managers ...

Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting to the Head of User Experience, you'll lead critical … live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

Product Owner - Customer Experience, Service Ownership £Market Rate London/Hybrid - 2 days a week on site 3 months My client is a nationally recognised savings provider looking for a Service Development/Product Owner to help shape and improve customer journeys, services and experiences. Working … intersection of Product Ownership, Customer Experience and Service Design, the successful candidate will use customer insight, data and stakeholder engagement to drive continuous service improvements and deliver better outcomes for customers. Key Requirements: Own and prioritise the backlog for customer and service improvements, ensuring delivery ...

architecture stakeholders, helping to establish best practices, technical standards and engineering principles. Key Responsibilities Provide technical leadership to a cross-functional agile development team. Design and implement robust, scalable software solutions. Lead technical improvements and help address technical debt. Contribute to architecture decisions and represent the team at technical … governance forums. Ensure solutions meet security, accessibility, performance and maintainability standards. Work closely with Product, Service Design and Operations teams. Support DevSecOps, CI/CD and continuous delivery practices. Troubleshoot development and production issues. Coach and mentor other developers. Contribute to disaster recovery and service resilience activities. ...

architecture stakeholders, helping to establish best practices, technical standards and engineering principles. Key Responsibilities Provide technical leadership to a cross-functional agile development team. Design and implement robust, scalable software solutions. Lead technical improvements and help address technical debt. Contribute to architecture decisions and represent the team at technical … governance forums. Ensure solutions meet security, accessibility, performance and maintainability standards. Work closely with Product, Service Design and Operations teams. Support DevSecOps, CI/CD and continuous delivery practices. Troubleshoot development and production issues. Coach and mentor other developers. Contribute to disaster recovery and service resilience activities. ...

digital transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, ensuring that user needs remain at the heart of service design and product development. You'll help shape digital services through evidence-based research, working closely with Product Managers, Service Designers, Content … Designers, Interaction Designers and Delivery Managers. The Role As a User Researcher, you will: Plan, design and deliver user research across Discovery, Alpha, Beta and Live phases. Select and apply appropriate qualitative and quantitative research methods. Conduct user interviews, usability testing, contextual research and workshops. Analyse research findings ...

high-profile UK Government programme. You'll play a key role in shaping digital products by ensuring user needs remain at the heart of service design and delivery. Due to the secure nature of this work and the fast turn around required, applicants must already have active … closely with Product Managers, Designers, Developers and Delivery Managers, you'll plan and deliver a range of qualitative and quantitative research activities across the service lifecycle. You'll identify user behaviours, pain points and opportunities, translating complex findings into clear, actionable insights that influence design decisions, product backlogs ...

prioritised. - Develop recommendations and an initial roadmap for future transformation and improvement activity. - Work collaboratively with colleagues across change, programme management, business analysis, service design, digital and operational teams. - Provide constructive challenge and bring pace, structure and momentum to the work. - Ensure senior leaders have a clear understanding … confidently at senior level and combine strategic thinking with practical delivery. You will be able to demonstrate: - Transformation leadership: Significant experience leading business transformation, service improvement or organisational change within a complex organisation. - Process and service improvement: Strong experience mapping and analysing complex end-to-end processes, identifying ...