11 of 11 Contract Team Leader Jobs in the UK excluding London

Job Title: Helpdesk Team Leader Salary: 18.38 per hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service … experience in a helpdesk, service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for staff performance, development, and workload management. System Knowledge and Performance: Strong knowledge of CAFM systems (e.g., Planon, Maximo, Concept, or similar) and the ability to More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector … customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to … using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector … customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to … using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and More ❯

Customer Service – Team Leader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are … now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/… relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and More ❯

Customer Service – Team Leader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are … now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/… relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and More ❯

We are looking for a Systmone Team Leader for our NHS Client. Experience of Systmone and NHS is essential for this role as is:- Experience leading a technical team Strong Systmone and configuration experience This role is hybrid working Outside IR35 More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months … with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring SLAs and KPIs are consistently met … a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months … with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring SLAs and KPIs are consistently met … a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and More ❯

CHECK Team Leader Infrastructure CHECK Certified Penetration tester/CTL/Inf/Outside IR35/Fully Remote/£600 pd/ASAP Start/2 Weeks SR2 have partnered with a specialist Cyber Security Consultancy looking to expand their consultant CHECK team for a recent bid win.The CTL will lead on high-assurance CHECK More ❯

IT Support Team Lead Bradford 12-Month Fixed Term Contract £40,000 - £45,000 + great benefits An experienced IT Support Team Lead is required to join a well-established organisation for an initial period of … months. You will be leading a multi-site IT team, ensuring service targets are being met and all processes are followed by the team. As a proven leader, you will provide clarity, feedback, coaching, and development while continuously seeking to enhance performance of the IT Team. As the Service Desk Lead, you will ensure all requests are … sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. Key words; IT Support Team Lead, IT Leader, Service Desk Lead, Service Desk Manager Bradford, Leeds, Huddersfield, Manchester, York, Wakefield, Ripon, Harrogate, Knaresborough, Halifax, Rochdale, Oldham, Skipton, * If you have not heard back from us within More ❯

Service Desk Team Lead | Liverpool (Onsite, 5 days a week) | £250-£350 p/day (IIR35) | 3-6 month contract We're working with a leading legal sector client who is looking for a Service Desk Lead to join their IT team on an interim basis. This is a 3-6 month contract inside IR35 , covering … while the client hires permanently. There is a strong chance this role could transition into a permanent position after the contract. As Service Desk Team Lead, you'll manage a small team providing 1st and 2nd Line IT support across the firm. You'll be responsible for daily operations, driving SLA performance, and remain hands-on … with support when required. Rate: £250-£320p/day (IIR35) Duration: 3-6 months Based: Liverpool (5 days per week) Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure More ❯