1 to 25 of 29 Contract User Research Jobs in the UK excluding London

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience … shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers ...

operate on a hybrid working model. Responsibilities:* Supporting the Digital Delivery team to ensure tasks and responsibilities allocated within projects are delivered accurately, meet user requirements and business goals and ensure the ongoing improvement of our digital platforms.* Support the Digital Delivery Product Owners in a range of projects … which may include both B2C and B2B digital products and campaigns, to ensure user journeys and landing pages are fully optimised.* Designing and carrying out user research and testing using a wide range of techniques, ensuring we build digital products that fit the needs of our users ...

role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct … insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience ...

improve their Air Traffic Management operations. Responsibilities not limited to: Work closely with the Design Experience Lead, product managers, developers, and stakeholders to understand user needs and design effective solutions Conduct and communicate user research, testing and analysis to iterate and validate design decisions. Advocate … user through deep understanding and articulating necessary trade-offs and priorities. Develop wireframes, prototypes, and visual designs that effectively communicate design concepts Collaborate with development teams to ensure the experience design is implemented accurately and efficiently. Participate in design reviews, implement feedback, and iterate quickly while maintaining quality ...

skills needed for this role: Expert in app and web design with strong Figma skills and solid design-to-development handover experience Applies user research effectively to guide rapid iteration Collaborates confidently across product, engineering and content teams Detail-focused while able to pivot quickly and make smart … accountable for the end-to-end digital experience in the UK Product journey.As product designer you will be responsible for designing and shaping unique, user-centric product features and experiences. You will thrive working in a fast-paced environment with the ability to rapidly design/prototype, test ...

Role: User ResearcherRate: £450 p/d (Via Umbrella)Location: Fully RemoteDuration: 3 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams to ensure services … meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights clearly ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs, transparency statements and clear … sprint leadership, RAID, benefits realisation. Skilled stakeholder navigator across Services, Comms, Finance, Legal/Procurement and suppliers. Deep service design mindset: accessibility, content design, user research, open standards. Practical AI literacy: able to run ethical, human-in-the-loop pilots and evidence outcomes. Desirable Experience with LocalGov Drupal ...

help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come … strategic direction and its product roadmap. What you'll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely ...

User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum | I’m currently supporting a large UK organisation on a major transformation programme. They’re looking for a User Researcher to lead hands-on research across workflow-heavy, enterprise ServiceNow journeys (including portals, catalogues, knowledge and automation … . The role sits within an agile delivery team and has a strong focus on translating user insight directly into backlog decisions, design improvements and service outcomes. It is a hybrid role but only 1 day per month in London.Requirements Planning and running qualitative and quantitative user research ...

transmission, and distribution through The Great Grid Upgrade. You will act as a conduit between end users and technical teams, translating business requirements into user stories for the scrum team to deliver. You'll contribute to the vision for the team's product, maintain a prioritised backlog, and develop … lifecycle, from ideation to delivery and post-launch evaluation. Exceptional communication skills with the ability to build strong relationships with diverse stakeholders. Experience in user research and translating user needs into actionable user stories. Strong analytical skills to assess market trends and product performance metrics. Experience ...

drive engagement. Key Responsibilities Lead the end-to-end design process across mobile apps, web, and portal experiences. Translate complex financial products and user needs into simple, intuitive customr journeys. Produce high-quality UX artefacts including user flows, journey maps, wireframes, and prototypes. Create polished UI designs aligned … brand guidelines and design systems. Collaborate closely with Product Managers to shape requirements and prioritise user needs. Identifity and utilise AI for the design process and introducing AI into customer journeys Work with Engineering teams to ensure designs are feasible, well implemented, and meet quality standards. Conduct and incorporate ...

define priorities and ensure that the project remains on track. Own and manage the backlog, ensuring effective prioritisation. Lead a team to ensure that user stories and requirements are clearly defined. Collaborate with business stakeholders, ensuring expectations are managed effectively, while delivering value and meeting the requirements … experience of working within an Agile methodology framework. A solution focused approach and experience developing strategies that meet business needs. Proven experience in conducting user research, business analysis, creating user stories, managing the backlog, UAT etc. Strong communication and stakeholder management skills at all levels, with ...

work at the heart of cross-functional teams, ensuring every touchpoint across web, mobile, onboarding and servicing journeys is designed around real user needs and strong business outcomes. This will be inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office. What … journeys Leading journey mapping, service blueprinting and identifying pain points across touchpoints Collaborating with Product, UX, Engineering and stakeholders to improve customer outcomes Running research, prototyping and testing concepts to iterate quickly Championing service design thinking and a customer-first mindset across teams What we're looking for 5+ ...

/d Umbrella inside IR35 Role purpose/summary Ensure the modernised IDV solution is intuitive, adopted and operationally embraced. Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly experiences. Support change readiness across Helpdesk and wider user base. Essential Experience Identity centric UX experience (authentication, MFA, IDV, recovery journeys). Proven business change ...

additional experience in mobile design. You will lead initiatives from concept through to launch, collaborating with researchers, product managers, and engineers to deliver user-centric solutions in a fast-paced, high-visibility environment. Key Responsibilities Define product requirements and solutions in partnership with PM and Engineering. Focus on user needs, mental models, and define UX across publisher tools and ecosystems. Develop user journeys, mockups, prototypes, and end-to-end specifications. Partner with User Researchers to test and validate design concepts. Collaborate with engineering to ensure designs are implemented to spec and solve technical challenges creatively. Required ...

Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience ...

Designer to support a key initiative focused on improving subscription and product-movement experiences. You'll work hands-on across discovery, UX, UI, and research to deliver customer-centric designs that drive commercial outcomes. What you'll do Lead discovery and user research around pricing, subscriptions … experimentation. What you'll need Strong digital product design experience (e-commerce or SaaS ideal). End-to-end UX/UI capability, from research to delivery. Skilled in Figma, prototyping, and facilitation. Understanding of freemium models, pricing strategies, and conversion focused design. Excellent communication and cross-functional collaboration ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user research Lead ethical, test-and-learn AI pilots with appropriate governance (DPIA/EqIA) Align suppliers and internal teams to shared outcomes Provide …/CRM/forms/integrations), and suppliers Confident agile delivery lead (sprints, RAID, benefits realisation) Deep understanding of accessibility, content design, and user-centred design Practical AI literacy — able to run ethical, human-in-the-loop pilots Strong stakeholder management across Services, Comms, Finance, Legal, and Procurement ...

product development methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches Analyses market and/or user research, feedback, expert opinion, and usage data to understand needs and opportunities Develops product propositions and determines product positioning and variants for different … customer and user segments Prioritises product requirements and owns the product backlog Coordinates trials and product launches and supports communications and training Anticipates changes in customer/user needs; adapts products and creates product retirement and transitioning plans Financial Management Supporting the effective use and control of financial ...

User Researcher Contract Initially 3 Months Hybrid Newcastle 2-3 Days a Week £400-£475pd Were seeking an experienced User Researcher who thrives in a fast-paced, public-facing environment with tight deadlines. This role goes beyond traditional research delivery and requires strong judgment, adaptability, and influence. … What youll do Drive user insight within the team to shape decisions and direction Deliver research in complex, time-pressured, and highly visible environments Adapt research approaches pragmatically to fit constraints while maintaining rigour Translate insight into clear, actionable guidance Collaborate closely with stakeholders and manage competing ...

undertake an initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better … users. Experience working in multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

User Researcher - Government (Remote - 2 Days On-Site) Rate:£350 - £400 per day (Inside IR35) Location:Mostly Remote, with visits to Telford twice a month Duration:6 months Clearance Required:BPSS We are looking for aUser Researcherto support all phases of work for aGovernment Digital Service (GDS)project. This … with robust data insights. Key Responsibilities: Data Analysis:Collaborate with Performance Analysts to interpret performance data from digital journeys, support channels, and other sources. Research Design & Experimentation:Design and conduct A/B tests and controlled experiments to evaluate service changes, ensuring statistical validity and actionable results. Qualitative Integration ...