1 of 1 Contract IT Support Engineer Jobs in Wales

IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the … IT Support Engineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear … friendly communication to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of More ❯