IT Support Engineer (12 month contract)
Llantrisant, Pontyclun, Mid Glamorgan, Wales, United Kingdom
Petrie Recruitment
Contract Type: Agency temp Salary/Benefits: £30-36k salary Job Elements The IT Support Engineer is responsible for supporting a manufacturing site of about 80 employees for all things IT. This is a 12 month contract with occasional travel to other company offices. To diagnose and resolve software and hardware incidents, including operating systems and … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Interacting and working alongside 1st Line Service Desk as required To accurately record, update and document requests using the IT service desk system. To install … and configure new IT equipment. To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. To communicate effectively with technical and non-technical colleagues at all levels in the More ❯
Employment Type: Contractor
Rate: £30,000 - £36,000 per annum
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