1 to 2 of 2 Contract Information Governance Jobs in Wales

supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. Provide recommendations on technical documentation that provides all necessary information to allow continuing maintenance and development of systems and services. Assisting in the identification and interpretation of customer requirements, risks, and issues, giving a … Responsible for the configuration, installation and safe use of computer hardware distributed aroundNHS, Health and wider public sector in Wales. To ensure that appropriate information is produced about each service for analysis. This may include information on performance stats, breached calls, resources levels, etc. About you: Registered with … professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security. Essential: Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience ITIL Foundation more »

Job summary To provide first and second line support to service users to IT Information Library (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and … the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. Working for DHCW offers lots … of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience in providing first line IT Support in a Service Desk environment Experience in providing service desk support more »