3 of 3 Contract Office-365 Jobs in Wales

laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office ...

Provide 1st and 2nd line technical support across hardware, software, and network issues Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking Support Active Directory, Exchange, and remote support tools Assist with onboarding and offboarding processes for tech users Work independently and collaboratively ...

manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear ...