IT Service Desk 145 Per Day, Inside IR35 On-Site 3 Months Contract Cardiff Your new company A great organisation based in Cardiff. Your new role This is a hands-on role, providing 1st line support in a busy environment. You'll be part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where … necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use remote tools and team screen sharing for investigation and resolution. Work on-site More ❯
IT Service Desk £145 Per Day, Inside IR35 On-Site 3 Months Contract Cardiff Your new company A great organisation based in Cardiff. Your new role This is a hands-on role, providing 1st line support in a busy environment. You'll be part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where … necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use remote tools and team screen sharing for investigation and resolution. Work on-site More ❯
Job summary The post is fixed term/secondment for 2 years due to funding. An excellent opportunity has arisen for an Information Services Analyst to provide valuable insights and data driven recommendations, supporting colleagues to design and implement high-quality digital solutions and improve the quality of research management. This role will suit a self-motivated individual with … for digital services and systems and enjoys a varied workload. The post holder will require excellent communication skills, have a positive and flexible approach to the needs of the Service, be motivated, ready for the next challenge and enjoy working as part of a very busy team. The post may close early if sufficient applications are received. Main duties … to day operational support for research systems, advising system users on research study data collection and collaborating with cross functional teams to understand business objectives and data requirements for service improvement projects. Working with colleagues to analyse and recommend improvements to data capture and quality, utilising communication skills, digital skills, and judgment to improve the completeness, timeliness, and accuracy More ❯
