2nd Line Field Service Engineer
- Hiring Organisation
- First Technical Recruitment
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Contract
programme Act as local “hands & eyes” support for second- and third-line teams and external partners Assist with IT security incidents Collaborate with Facilities Management on on-site services and physical security (e.g. access control, building systems) Manage local IT equipment stock and inventory Ensure tickets are handled professionally … within agreed service levels Proactively suggest and implement service improvements Support business relationship and service engagement activities Participate in IT project delivery alongside Project Managers and project teams Experience/Skills/Knowledge/Qualifications: Proven experience in a Second Line (L2) IT Support role Strong customer ...