Customer Excellence Business Analyst
- Hiring Organisation
- Pontoon
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500/day
Requirements Analysis: Map and assess current processes within Customer and Connections to identify inefficiencies and customer pain points. Develop clear requirements, user stories, and acceptance criteria to guide digital improvements. Digital Solution Design & Delivery Support: Collaborate with IT&D, business owners, and delivery teams to shape user ...