1 of 1 Contract Business Intelligence Jobs in Watford

Provide support to our customer base on all core Workday processes Caseload management, responding to HCM queries within agreed SLAs and in line with the processes of the Global Business Services function Escalate tasks to the Global Product Owner as appropriate Take initiative and resolve cases to full completion Produce relevant paperwork in line with agreed processes and timelines … requirements Deliver and implement new HCM solutions Troubleshooting and resolving technical HCM issues, suggesting improvements Ensuring effective change management and communication Managing data and mass data uploads Support Workday bi-annual releases Organize and Coordinate UAT rounds, write testing scenarios, assisting test population and troubleshoot issues until resolution Participating in system-related projects and enhancements under the optic of Workday More ❯