Business Analyst
- Hiring Organisation
- Pontoon
- Location
- Welwyn Garden City, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
This is a high-profile 6-month opportunity, with scope for extension, offering visibility to senior stakeholders and a clear opportunity to deliver measurable financial and customer outcomes. What You'll Be Doing You'll work across data, processes and operational teams to build a clear understanding of where opportunities … Customer Care processes to identify control weaknesses, inconsistencies and opportunities for improvement. Analysing repeat claims, duplicate payments and other potential sources of financial leakage. Developing recommendations to improve governance, monitoring, reporting and compliance. Working with operational and leadership teams to translate analytical findings into practical improvements. Defining future requirements ...