Dynamics 365 Customer Service Specialist
- Hiring Organisation
- Morson Edge
- Location
- South West London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - 530 per day
skills for CRM WebResources • Experience with WebAPI integrations • Ability Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables,) • Expereince of managing and developing CMS change requests whilst monitor and improve performance using Dataverse Application Insights. • Expereince of building automation flows using Power Automate to reduce manual tasks. • Good knowledge … Administer SharePoint & Teams (auto-attendance, call queues) • Skills to configure and maintain MSCRMAddons and other CRM enhancements • Ability to provide BAU support for CMS, SharePoint, Teams, and related services • Exposure to Copilot Studio/Copilot Analytics would be highly desirable • Strong stakeholder communication skills and ability to work ...