3 of 3 Contract Customer Service Jobs in West London

ROLE PURPOSE: Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of Putting our residents first where continuous service improvement is maintained. 1. People Management ? No direct supervisory responsibility, however, may be required … to assist in induction and training of peers and new employees. 2. Customer Management/Care ? Demonstrate understanding of the Councils Customer Care Standards and ensure that these standards are met in order to deliver the Council's vision of putting our residents first. ? Respond to customer … by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers ? Commitment to the highest level of service delivery ? Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of More ❯

to join our team on a 6-month contract basis to support the upgrade of our CRM system from Dynamics 2011 to D365 CE (Customer Engagement) Online . . Key Responsibilities: Upgrade Support: Assist in the migration of CRM data, customizations, and configurations from Dynamics 2011 to D365 CE … support during the migration and resolve any issues related to the upgrade process. System Configuration & Customization: Configure and customize D365 CRM modules, including Sales, Customer Service, and Marketing, to meet business requirements. Data Migration: Ensure smooth data migration, integrity, and testing from the legacy Dynamics 2011 system to More ❯

This committed group works to maintain the critical infrastructure and to ensure that the data centre operates at 100% availability while maintaining first-class customer service. The Engineering Operations Technician is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment are maintained to the highest More ❯