IT Service Desk - 1st Line
- Hiring Organisation
- Randstad Technologies
- Location
- South West London, London, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 per day
operations/end-user support position with ownership of day-to-day support, workplace infrastructure, asset handling and participation in local projects. Key Responsibilities Incident Management: Process and resolve IT service requests and incidents using ServiceNow. Office Support: Perform daily walkthroughs of office and meeting room areas, proactively … troubleshooting equipment and functionality. Technical Support: Act as the local IT contact for hardware/software troubleshooting, network issues, and mobile device management. Asset Management: Handle lifecycle replacements for laptops, desktops, tablets, and mobile phones, including inventory management for joiners and leavers. Project Participation: Assist in local ...