2 of 2 Contract Workflow Jobs in West London

Designing workflows where a voice/contact interaction creates subsequent agent work. Managing task priorities, expiry, routing, and agent assignment. Troubleshooting task-routing and workflow issues. Using Tasks alongside Cases to create an end-to-end customer-service journey. Contact Flows and Customer Journeys The developer should be highly proficient ...

user journeys for AI-powered enterprise applications. Create intuitive experiences for AI-generated insights, investor intelligence, and due diligence workflows. Design workflow orchestration and visibility across complex loan origination processes. Develop persona-based experiences for Banking, KYC, Risk, Legal, Credit, and Operations teams. Produce wireframes, prototypes, and user flows … Collaborate with product managers, engineers, and business stakeholders to deliver user-centred solutions. Design AI-assisted interactions including document generation, recommendations, search, analytics, and workflow progression. Experience You'll Need as a UX Designer Strong commercial UX design experience within Banking or Financial Services . Experience designing AI-powered ...