x1HousingBenefitOverpaymentAssistantFinanceOfficer x1AdultSocialCareAssistantFinanceOfficer ExperienceAssistantFinanceOfficer Aminimumofthreeyears'recentexperiencerecoveringHousingBenefitOverpaymentdebtorAdultSocialCarewithinalocalauthority. ExperienceofindependentlymanagingaHousingBenefitOverpaymentcaseload,prioritisingworkloadsandprogressingrecoveryactionwithminimalsupervision. ExperienceofapplyingHousingBenefitlegislation,recoveryregulationsanddepartmentalprocedureswhendeterminingandprogressingappropriaterecoveryaction. Experienceofliaisingwithcustomers,theDepartmentforWorkandPensions,enforcementagentsandinternalstakeholderstomaximiserecoveryandresolvecomplexcases. ExperienceofindependentlymanaginganAdultSocialCaredebtportfolio,prioritisingworkloadsandprogressingcasestoresolutionwithminimalsupervision. Experienceofrecoveringchargesarisingfromfinancialassessments,carechargesanddeferredpaymentagreements,applyingrelevantlegislation,policiesandrecoveryprocedures. Experienceofworkingwithvulnerablecustomers,theirrepresentativesandpartnerorganisationstoachieveappropriatedebtrecoveryoutcomes. EssentialSkillsAssistantFinanceOfficer SoundknowledgeofHousingBenefitOverpaymentrecoverylegislation,regulationsandrecoverymethodsincludingPDP,DEA,BTRetc. Abilitytoanalysecustomercircumstancesandmakeinformeddecisionsonappropriaterecoveryactioninaccordancewithlegislationandpolicy. Excellentcommunicationandnegotiationskills,withtheabilitytomanagedifficultconversationsandachievepositiverecoveryoutcomes. CompetentITskills,includingMicrosoftOfficeandhousingbenefit,revenuesorfinancialmanagementsystems. BasicDBSrequired Salaryis Scale6/ ...