Service Desk Analyst (Italian Speaker)
- Hiring Organisation
- eTeam Workforce Limited
- Location
- Livingston, West Lothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Experience with Active Directory/Azure AD. Familiarity with remote support tools. Experience supporting bespoke/internal applications. Knowledge base/documentation mindset with process improvement focus. Experience collaborating with 3rd line support teams and managing escalations. Understanding of major incident management or disaster recovery procedures. Experience Required ...