Application Support Lead Analyst
- Hiring Organisation
- Jones Lang LaSalle Limited
- Location
- Birmingham, United Kingdom
- Employment Type
- Permanent Contract
leadership and management of the Application Support Team at a local level, including 1-2-1s, coaching and performance management, local-level conflict resolution, tracking outputs and delivering constructive feedback locally, and monitoring mandatory training requirements to ensure team members remain up to date. This role feeds … ticketing system. Completion rate and quality of team 1-2-1s, including timely follow-through on agreed actions. Timeliness and effectiveness of local conflict resolution and escalation handling. Mandatory training compliance across the team, with no overdue requirements. Drive the 'One Team Approach' cross skilling Data Team ...