Business Analyst D365 / CRM Transformation
- Hiring Organisation
- Gazelle Global Consulting Ltd
- Location
- Warwick, Warwickshire, West Midlands, United Kingdom
- Employment Type
- Contract
with technology solutions, supporting CRM migration and the delivery of a new Charging & Billing platform. Key responsibilities: Gather, analyse, and document business, functional, and data requirements. Support Salesforce to Microsoft Dynamics 365 migration activities, including process analysis, data mapping, and testing. Define requirements for Power Platform-based … solutions. Create process maps, user stories, acceptance criteria, and functional documentation. Support SIT/UAT activities and business validation. Work closely with stakeholders, developers, data teams, and governance teams. Identify process improvements and automation opportunities. Required experience: 3+ years experience as a Business Analyst within digital, data ...