2 of 2 Contract ITSM Jobs in the West Midlands

dedicated team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT Service Management, Infrastructure Support, Network Support, and the Service Desk Support team who are a dedicated 1st line channel for the retail arm of the business. H&B's operations team More ❯

and regional IT issues Experience required• Experience in corporate IT support• Strong customer service and communication skills• Hands-on experience with desktops, laptops, and telephony systems• Good knowledge of ITSM tools (ServiceNow preferred)• Valid UK driving license (travel to regional sites required)Desirable:• Microsoft Certifications/ITIL Foundation• Experience with SLAs and reporting• Comfortable supporting multiple locations and working independentlyIf More ❯