Service Designer SFIA 5
- Hiring Organisation
- TXP
- Location
- Telford, Shropshire, West Midlands, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £0.00 - £540 per day
across multiple teams. This role requires translating user and business needs into cohesive, scalable service designs. Core Responsibilities End-to-End Service Design Design, map, and optimise end-to-end service journeys across multiple channels and touchpoints Produce key service design artefacts, including: User journeys Service blueprints Ecosystem maps … Designer) Strong track record of designing complex, end-to-end services within large organisations Advanced knowledge of service design methodologies and artefacts, including: Journey mapping Service blueprints Ecosystem mapping Deep understanding of user-centred design (UCD) principles and practices Excellent stakeholder engagement and facilitation skills Strong communication skills ...