2 of 2 Contract Journey Map Jobs in the West Midlands

things easier for people to understand and use. They are practitioners who can take a high-level view of how a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data … standards, using data and evidence to make strategic content decisions Experience of working in a multidisciplinary team including user researchers, to discover user needs, map and define user journeys and create quality user experiences Experience of developing content strategies to plan, create, deliver, measure and manage content, to meet ...

decision-making. Identify and engage change champions and advocates. Listen to stakeholder concerns and manage expectations effectively. User Journey and Adoption Support Map user journeys and identify impacts across business roles and processes. Prepare users for upcoming changes and manage resistance. Support teams and individuals during … deliver results in a fast-paced environment. Excellent interpersonal, empathy, and communication skills. Exceptional problem-solving and analytical thinking abilities. Experience with journey mapping and impact assessments is a plus! If you're passionate about leading change and making a meaningful impact, this is your chance to shine ...