2 of 2 Contract Monitoring Engineer Jobs in the West Midlands

BOMS Monitoring Engineer Hybrid - 2 days/week in Telford | Inside IR35 | SC Clearance Required We're looking for a skilled Monitoring Engineer to join our Business Outcomes & Monitoring Solutions (BOMS) team-a centre of excellence delivering monitoring capabilities and tooling that support business intelligence and service assurance across multiple clients. In this role … you'll be responsible for the design, implementation, and support of robust monitoring solutions across diverse technologies and platforms. You'll enable real-time performance insights, service stability, and proactive incident management in dynamic environments. Key Responsibilities Translate non-functional monitoring requirements into actionable configurations using tools such as Splunk , Dynatrace , and AppDynamics Deliver full-stack observability, including … log analytics , synthetic monitoring , infrastructure metrics , and network performance monitoring (NPM) Provide live support for monitoring tools and contribute to incident response, including support for key business events (some out-of-hours availability may be required) Collaborate with solution architects and project teams to embed monitoring into designs and testing strategies Maintain and enhance dashboards, alerts More ❯

Role Overview As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and … platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. * Provide live support for monitoring technologies and assist … with live service support, including key business events and incident response (some KBE's may be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. More ❯