3 of 3 Contract People Management Jobs in the West Midlands

experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. … Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback … and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. More ❯

Community and will play an integral part in advising and engaging the business. Your role Support the HR Business Partners with delivering the HR strategy and contributing to the people agenda through projects and initiatives including line manager education & training. Provide well-constructed advice and solutions to managers, promoting best practice & innovative thinking on Employee Relations case management with resolution at the heart. Work to fully understand the business challenges, to enable you as the second tier of HR support to assist your people managers in developing the right people solutions. Responsible for data and analytics for your business areas. Carrying out regular and in-depth tracking and reporting to the business on all elements … of people data including sickness absence and case management. Your skills and experience Proven experience in a HR generalist role with a good understanding of employment law and proven track record of end to end case management. Be able to prioritize effectively and successfully manage multiple cases and small projects whilst working to tight deadlines. Thrives in a fast More ❯

Community and will play an integral part in advising and engaging the business. Your role Support the HR Business Partners with delivering the HR strategy and contributing to the people agenda through projects and initiatives including line manager education & training. Provide well-constructed advice and solutions to managers, promoting best practice & innovative thinking on Employee Relations case management with resolution at the heart. Work to fully understand the business challenges, to enable you as the second tier of HR support to assist your people managers in developing the right people solutions. Responsible for data and analytics for your business areas. Carrying out regular and in-depth tracking and reporting to the business on all elements … of people data including sickness absence and case management. Your skills and experience Proven experience in a HR generalist role with a good understanding of employment law and proven track record of end to end case management. Be able to prioritize effectively and successfully manage multiple cases and small projects whilst working to tight deadlines. Thrives in a fast More ❯