2 of 2 Contract Performance Management Jobs in the West Midlands

next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel … expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services ...

client is currently seeking a Data Solution Architect to lead initiatives that support real-time analytics, AI/ML, secure data management, and enterprise-wide integration strategies especially within complex environments such as IoT and telemetry systems. The successful candidate will be a highly experienced Cloud Solution Architect … implementing, and optimizing large-scale data and cloud solutions across Azure, Databricks, and Microsoft Fabric. Your responsibilities: Architect and implement scalable, secure, and high-performance data platforms using Azure, Databricks, and Microsoft Fabric for real-time and batch processing. Lead integration across structured and unstructured data sources such ...