4 of 4 Contract Process Management Jobs in the West Midlands

Process Business Analyst Duration: 6 months Hybrid working (Average 2 days per week regional UK travel required) Rate: Circa £450 per day via Umbrella Are you passionate about driving operational efficiency and enabling digital transformation? We're looking for a Process Transformation Business Analyst to join our team … play a pivotal role in shaping the future of our operations. About the Role This role combines deep process knowledge with strong business analysis expertise to deliver transformation initiatives aligned with strategic objectives. Acting as a bridge between business stakeholders and technical teams, you'll ensure process improvements ...

modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. … joint design sessions. Apply Agile/SCRUM methodologies throughout project execution. Leverage experience with scripting languages including AJAX, Jelly, and PERL . Apply strong process management and project management skills. Work with BCM (Business Continuity Management) and TPRM (Third Party Risk Management) modules. Mandatory Skills ...

Core Responsibilities Lead Digital Delivery: Manage and deliver digital projects from conception through to completion, ensuring alignment with organizational goals and user needs. Team Management: Build, motivate, and maintain high-performing, collaborative teams driven to achieve delivery milestones. Support coaching and mentoring for agile and lean practices application. Project … Engagement: Act as a bridge between technical teams and business or non-technical stakeholders, managing expectations, facilitating communication, and resolving conflicts. Commercial and Financial Management: Manage budgets effectively, oversee contracts with suppliers or third parties, negotiate terms, and ensure value for money. Lifecycle and Process Management: Oversee ...

alignment with business and ITIL best practices. This role requires strong hands-on ServiceNow administration and development experience, combined with excellent stakeholder engagement and process improvement skills. Key Responsibilities Monitor ServiceNow platform health and performance; apply patches and upgrades Troubleshoot and resolve platform-related issues, escalating to ServiceNow support … components Create and manage user roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation Support Agile/SCRUM delivery and iterative platform enhancements Maintain technical documentation ...