1 of 1 Contract Requirements Analysis Jobs in the West Midlands

Responsibilities: As a Customer Excellence Business Analyst, your contributions will be vital in driving the digital strategy forward. Key responsibilities include: Business Process & Requirements Analysis: Map and assess current processes within Customer and Connections to identify inefficiencies and customer pain points. Develop clear requirements, user stories … ability to build effective relationships across diverse stakeholders. Key qualifications and experience include: Experience in Digital Delivery: Proven track record in business analysis within a digital change environment, with a working knowledge of Agile delivery methods. Familiarity with digital collaboration tools such as JIRA, Confluence, and Microsoft 365 applications. ...