1 of 1 Contract Ticket Management Jobs in the West Midlands

of responsibilities - detailed JD provided * Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract * Hub Stock management including asset management of kit in/out (Scan items in/… out of locations) as per contract * Effective Management of disposals that go through their Hub as per contract * Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract * Locker replenishments where appropriate as per contract * Highlight potential issues with More ❯